Operations Supervisor - Miami Design District, Women's

About the role

The Operations Supervisor works closely with the Boutique Management to manage non-selling functions, including shipping and receiving, after-sales, inventory control, loss prevention, point of sale (POS) functions, facilities maintenance, and other areas as needed.

Responsibilities

• Ensure accurate processing of all shipping and receiving functions affecting store inventory by verifying purchase orders and ticketing, and auditing validation and verification reports.
• Maintain an orderly and neat stock and receiving area, as well as the general maintenance of the store, ensuring merchandise is properly ticketed.
• Participate in all inventory and cycle counts.
• Oversee compliance of all associates with established Company policies, procedures, and standards, such as safekeeping of Company funds and property, personnel practices, security, inventory management, sales and record-keeping procedures.
• Train, coach, and lead all associates in execution of operations tasks, including POS procedures, return procedures, alteration requests, safety and security procedures, etc.
• Monitor the accuracy of receiving, transfers, damages, and returns-to-vendor (RTV's to Corporate) to maintain the accuracy of the inventory.
• Ensure adequate security exists and that physical facilities align with safety codes and ordinances.

Requirements

• At least 3+ years of retail stock associate experience, with an operations background.
• Ability to work a full-time schedule including various hours, including nights, weekends, and holidays as needed.
• Strong interpersonal, communication, organization, and follow-through skills.
• Physical ability to stand for extended periods, move and handle boxes of merchandise and fixtures throughout the store, lift, and perform all functions as set forth above.
• Willingness to adhere to all company policies, procedures, regulations, and standards.
• Availability to travel, as needed.