Operations Supervisor (Heavy Haul)

Key Accountabilities

• Supervise and lead Class A CDL drivers and yard personnel while fostering a positive, accountable, and safety-focused culture
• Coordinate daily dispatch activities, driver assignments, routing, and load scheduling to ensure on-time service
• Ensure compliance with DOT, FMCSA, Hours of Service (HOS), ELD requirements, and company safety policies
• Maintain communication with customers regarding shipment status, scheduling, delays, and operational updates
• Coordinate yard operations including equipment staging, trailer utilization, inventory control, and storage activities
• Respond to operational issues and implement timely solutions to minimize service disruptions
• Aid in incident investigations, accident reporting, root cause analysis, and corrective actions
• Assist with onboarding, training, and development of drivers and operational personnel
• Maintain operational records, inspection reports, maintenance documentation, and compliance records
• Collaborate with the Senior Manager to improve operational efficiency and department performance

Leadership Responsibilities

• Lead daily operational meetings and communicate priorities to drivers and staff
• Conduct employee coaching, performance evaluations, disciplinary actions, and recommend hiring or termination decisions
• Monitor KPIs including on-time performance, fleet utilization, safety performance, equipment uptime, and driver productivity
• Ensure adequate staffing levels to meet operational demands
• Partner with the Senior Manager to develop operational improvements, SOPs, and long-term initiatives
• Serve as the primary escalation point for operational issues involving drivers, equipment, customers, and vendors
• Act as department leader in the absence of the Senior Manager
• Promote accountability, professionalism, continuous improvement, and safety

Qualifications, Experience And Skills

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred
• Valid Class A Commercial Driver's License (CDL) required
• 3–5 years of transportation, logistics, or heavy haul operations experience
• Previous supervisory or leadership experience preferred
• Strong knowledge of DOT regulations, FMCSA compliance, HOS, and ELD systems
• Experience with fleet management and preventative maintenance programs
• Proficiency with Microsoft Office and transportation management software

Compensation

The expected base pay for this role is between $67,000-$85,000. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

About Dp World

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.