Operations Supervisor - Fuel & Equipment Systems
Mansfield Service Partners is looking for an experienced Operations Supervisor to supervise and support our Offsite Equipment field service technicians across Texas. This is a hands-on leadership role for someone who understands mechanical equipment, enjoys working in the field, and knows how to keep a service team organized, productive, and accountable.
About the role
You’ll oversee the day-to-day activities of our Texas technicians while also stepping into the field to assist with troubleshooting, repairs, installations, and inspections of fuel and lubricant equipment.
Responsibilities
- Supervise, coach, and support field service technicians across Texas locations.
- Coordinate daily schedules, job assignments, priorities, and technician coverage.
- Provide hands-on field support for the installation, repair, inspection, and troubleshooting of fuel and lubricant systems.
- Monitor work quality, productivity, safety compliance, and timely completion of service work.
- Serve as the first point of escalation for technician, customer, equipment, and job-related issues.
- Conduct field inspections of tanks, pumps, hoses, dispensers, and related equipment.
- Oversee parts inventory, warehouse organization, and equipment readiness.
- Manage service vehicle readiness, including maintenance, inspections, registrations, and repairs.
- Monitor Samsara safety activity and coach technicians on safe driving practices.
- Support technician hiring, onboarding, training, performance management, and timekeeping.
- Partner with dispatch and internal teams to coordinate services, deliveries, and pickups.
- Identify opportunities to improve field processes, service quality, and operational efficiency.
Requirements
- High school diploma or equivalent.
- 3+ years of mechanical experience with automotive equipment, industrial machinery, valves, pumps, or similar equipment.
- 3+ years of experience with fuel and lubricant pumps, nozzles, fittings, and related systems.
- 2+ years of experience leading, supervising, or mentoring field crews or technicians.
- Valid driver’s license with a clean driving record.
- Strong troubleshooting, communication, and problem-solving skills.
- Ability to make sound decisions in the field and hold team members accountable.
- Experience with Samsara or similar fleet telematics and field service software preferred.
- TWIC card preferred.
Benefits
- Up to $3,000 each year to help cover your out-of-pocket healthcare costs
- Comprehensive Medical, Dental & Vision Insurance, plus Company-Paid Disability, Life & AD&D Coverage
- 401(k) with Company Match up to 50% of the first 6% on each paycheck – Vested Immediately
- Wellness program incentives that can reduce your healthcare premium up to $1200 per year
- Up to 208 hours of employer-paid time annually (120 hours + 8 paid holidays + 2 floating holidays + 1 volunteer day). Vacation increases with tenure
- Cell phone carrier discount program
- Optional accident, hospital care, critical illness, and legal insurance
- Company-Paid Identity Theft Protection
- Maternity Leave
- 2 weeks of paid Parental Bonding leave
- Employee Assistance Program (EAP) with free, confidential counseling
- Financial wellness program to help you reach your financial goals
- Annual tuition reimbursement
- Annual scholarship opportunities
- Marketplace Chaplains: 24/7 confidential emotional, personal & crisis support for employees and their families
Schedule
- Full-time | Monday–Friday, 8:00 a.m.–5:00 p.m.
- Occasional extended hours or weekend work may be required.
- Must be willing and able to travel up to 25%.
Physical Requirements
This is a hands-on field position that includes work in outdoor environments and exposure to dirt, dust, noise, fumes, humidity, and mechanical equipment. Must be able to frequently lift up to 50 lbs. and perform the physical activities necessary to inspect, troubleshoot, and service equipment.