Operations Supervisor

About the Role

Standard Operations Position on the AFTERNOON SHIFT (e.g., 10am–6pm). Supervise a high-performing operations team while driving the safe, efficient, and cost-effective use of resources according to policies and procedures. Ensure safe, reliable, and compliant operations and customer satisfaction. Support corporate and business-unit goals, metrics, and strategic changes.

Responsibilities

• Safety: Provide visible safety leadership and real-time accountability through safety meetings, job briefs, audits, training, accident investigations, and job-site observations. Partner closely with the Safety Consultant.
• Business Optimization & Strategy: Evaluate team performance using operational efficiency, reliability, and quality metrics; monitor trends and take corrective action. Reinforce process adherence and data integrity. Identify and drive continuous-improvement opportunities.
• Operational Effectiveness: Oversee crew productivity and quality of execution. Maintain a consistent field presence, remove barriers (pre-requisites, materials, stakeholder issues), and align crew skills with work activities via coordinators, planners, and schedulers, prioritizing customer satisfaction and reliability.
• Talent Management: Recruit, set clear performance expectations, manage performance, provide training and coaching, and drive employee engagement. Lead bargaining-unit issues, grievances, corrective actions, and development.
• Relationship Management: Build and maintain effective internal and external relationships. Leverage systems and resources to assist employees, work groups, customers, and stakeholders, enabling crews to resolve issues and improve satisfaction.
• Regulatory & Compliance: Coordinate execution and documentation of work in accordance with Xcel Energy policies, labor agreements, and regulatory standards. Support required compliance/technical training and establish processes to ensure regulatory compliance.

Requirements

• Three or more years in design, construction, operations, engineering, or maintenance of utility systems/power-generation plants or related industries.
• Demonstrated knowledge of functional-area standards, procedures, and applicable government/environmental regulations.
• Operational knowledge of work and asset-management applications and analytical/reporting tools.
• Effective change leader with proven ability to communicate company/business strategies and objectives to diverse stakeholders.
• Proven results in achieving performance metrics and driving process adherence.
• Experience working as or with bargaining-unit employees.
• Completion of an approved apprentice program in a related craft.
• Understanding of utility finance.
• Ability to work rotating shifts and/or be on call.

Preferred Qualifications

• Informal leadership or supervisory experience.

Pay

Anticipated starting base pay: $97,600.00 to $138,600.00 per year.

Benefits

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change; Xcel Energy reserves the right to end, suspend, or amend any plan at any time.