Operations Supervisor

At Veo, our mission is to end car dependency by making clean transportation accessible to all. A leading shared micromobility provider in North America, Veo provides millions of bike and scooter rides annually in over 60 cities and universities from Los Angeles to New York City. We offer the most diverse and accessible vehicle fleet in the country built to expand who can ride and what trips are possible. We design and manufacture our vehicles, hardware, and software systems in-house and operate our local markets directly to ensure safe and reliable service. As the first profitable micromobility company in North America, Veo is built for long-term growth and partnership with cities. Veo has been recognized as one of Fast Company's Most Innovative Companies and a Top GreenTech Company by TIME.

About the role

We are looking for exceptionally talented individuals who are excited to help shape the next era of micromobility. Our fleets are constantly evolving and feature a range of vehicles—from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA-accessible devices. We design and build our own vehicles, hardware, and software systems in-house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable. We are headquartered in Santa Monica, CA, but are hiring across the U.S.

Responsibilities

• 60-80% of your time will be hands-on, manual work to include:
  • Direct labor and warehouse organization
  • Hand-count assets and compliance audits
  • Perform routine inspection and maintenance of vehicles
  • Respond to on-demand and in-the-field customer service requests
  • Redistribute scooters around Veo's service areas
  • Identify, document, and recover scooters requiring in-shop repair
  • Ad-hoc field tasks and other tasks as required
• 20-40% of your time will consist of a variety of administrative work to include:
  • Support Operations Manager with hiring, training, and scheduling staff
  • Employee productivity tracking
  • SOP follow-up
  • Assist Operations Manager with other projects as needed

Requirements

• Basic mechanical and technical aptitude
• 1 year of leadership or supervisory experience
• A valid driver's license
• Ability to lift up to 60 lbs and be on your feet for the entirety of a shift
• Knowledge of the local geography and street layout
• Clear, effective communication
• Eligible to work in the United States

Benefits

• Opportunity to work in a fast-paced, early-stage technology company
• VeoRide credits
• Medical/dental/vision coverage

Pay

$22—$23 USD

Schedule

Shift: Tues-Sat, start time between 12-2pm, end time between 8-10pm