Operations Supervisor

About the role

Supervise and coordinate the planning, oversight, evaluation and operational needs of all events and workers engaged in converting facility to accommodate ongoing building event load, custodial services, maintenance, mechanical reports, preventative maintenance and repair plans, development and coordination of service contracts and projects. Available to work irregular schedule as required ensuring proper supervision of events and activities scheduled in the Chesapeake Conference Center.

Responsibilities

• Train, supervise, and evaluate skilled and semi-skilled workers engaged in setup, operation, and tear down of event related equipment, maintenance and custodial services.
• Integrate the conversion and maintenance activities with customer service and programming activities of the facilities.
• Inspect and evaluate physical condition of facility and equipment to keep building up to date and report recommendations of updates to supervisor.
• Monitor expenses; prepare budgets for labor, materials and services necessary for conversion, maintenance and custodial activities.
• Maintain relationships with various agencies (contractors, fire inspection, elevator, sprinklers, etc) to accomplish compliance with codes and to resolve building maintenance needs and concerns.
• Assign work projects to staff and provide directions to improve methods and productivity.
• Analyze event information to meet users' equipment and service needs, prepare staff schedules and work plans for setup, operation, and tear down crews.
• Analyze operations data and recommend building modification, updated equipment, or changes in operating procedures to maximize energy efficiency.
• Establish and execute preventive maintenance on all equipment and systems to ensure proper working order and carry out repairs where needed.
• Develop and maintain necessary records and reports such as equipment and supply inventories, accident and damage reports, monthly expenses and activity reports, and personnel records.
• Perform ground maintenance by picking up trash on grounds, removes snow from doorways/walkways, spread ice melting materials, trims grass and maintain trees.
• Assist that maintenance activities are carried out in a safe and professional manner.
• Oversee that all events are coordinated and executed in a professional and safe manner.

Qualifications

• Customer Focus: Dedicated to meeting and/or exceeding the expectations and requirements of internal and external customers.
• Integrity and Trust: Widely trusted and is seen as a truthful individual who keeps confidence, admits mistakes, doesn't misrepresent him/herself and is highly respectful of others.
• Communication: Consistently exhibits courteous, respectful, non-defensive and appropriate communications and presents information in a concise and understandable format.
• Teamwork: Works cooperatively with others in the accomplishment of joint tasks and common objectives. Contributes to a positive work environment, fosters collaboration and provides a tangible contribution.
• Executes training and safety programs.