Operations Supervisor

Job Summary

Manages a shift and/or segment of guarding operations at multiple sites at the direction of line management. Supervises Field Supervisors and other security personnel. Performs inspections and ensures that post orders are being followed. Coaches and trains personnel. Carries out administrative procedures in support of Branch operations.

Perks & Benefits

• Medical, Dental, Vision, Life, AD&D, Disability Insurance
• Plus 401K Options
• 10 Vacation Days
• 6 Sick Days
• 4 Floating Holidays Per Year
• Holidays Honored - New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, & Christmas Day
• Paid Family Leave - Up To 12 Weeks Per Year In Accordance With State Law
• Paid Weekly (Every Thursday)
• Employee Assistance Program
• Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel, & More!

What You Can Expect

• Manages a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff; ensures that personnel deliver high quality service.
• Evaluates service quality, inspects posts and initiates corrective action in a timely manner as necessary.
• Maintains and submits payroll records and other employee and business information; reviews client and company reports for accuracy and timeliness.
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
• Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed.
• Provides input to company initiatives; promptly assists line management in the resolution of legal, financial, human resources, and administrative issues.

Basic Requirements

• 18 years of age or older
• High School Diploma or GED required
• Above average computer / technology skills needed
• Excellent customer service and team leadership skills needed
• Must be able to work independently
• Must be able to remain calm and professional during stressful situations
• Must have great attention to detail
• Must have a professional demeanor
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation
• Prior Supervisor or Scheduling experience preferred

Licensing #

Licence Number: 123000349

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people.

Their core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

Additional Information

• Benefits Include Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Restrictions and Fees

Some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply.

Benefits May Vary

Benefits may be different for union members.