Operations Supervisor

We need to output only HTML fragment with sections: h3 headings for sections present with real content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: privacy policy links, EEO, etc. Also remove application instructions, navigation, etc. We need to parse the posting. Key sections: - Summary Job Description (maybe "About the role" or "Summary"). Use

About the role

maybe. The content: "The Operations Supervisor assists the Operations Manager I and II and/or Sr. Operations Manager I and II manage the operations and personnel for a shift of a particular location. The Operations Supervisor may have supervisory duties of employees on a shift, including but not limited to: Technicians-In· Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must be able to accomplish results and ensure business objectives and labor requirements are met. The Operations Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. This position is responsible for the management of the location performance against metrics to meet and/or exceed assigned objectives. The Operations Supervisor should be cross functionally trained in order to be able to back up others within the shop. As with all FMS Shop positions, the SS is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This may also be a development position to prepare incumbents for the Operations Manager role." We need to preserve all details. Then "Essential Functions" with subcategories: Workflow Management, Labor Management, Customer Management, Asset Management, Quality Management, Financial Management. Each has bullet points. Should we create separate sections? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to these standard headings. Likely: - About the role: summary description. - Responsibilities: essential functions (maybe combine all). - Requirements: qualifications (education, experience). - Skills: Skills And Abilities. - Benefits: Benefits Information. - Pay: Compensation Information. - Schedule: not present, so omit. We should not create empty sections. Thus we need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. But note: Qualifications and Requirements may overlap. The posting has "Qualifications" section with education etc. Also "Skills And Abilities". So we can have: - Responsibilities: essential functions (maybe break into subpoints but still under one

). - Requirements: maybe combine qualifications? Actually they said use headings like Requirements, Qualifications. We could have both if content distinct. But we have qualifications (education, experience) and also maybe "Maintenance and Technical experience in a shop environment required" etc. That's qualifications. Also "Skills And Abilities" separate. Thus we could have:

About the role

with summary.

Responsibilities

with essential functions bullet list.

Qualifications

with education/experience requirements.

Skills

with Skills And Abilities.

Benefits

with benefits info.

Pay

with compensation info. We must not include schedule. Now we need to extract bullet points. Essential Functions list: Workflow Management: - Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval - Ensures all warranty policies and procedures are executed - Responsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriate - Responsible for conducting yard checks to ensure proper work scheduling and prioritization Labor Management: - Provides management, training and development of all personnel assigned - Responsible for Performance Management of all assigned personnel Customer Management: - Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptime - Responsible for customer communication protocol as it pertains to PM Scheduling & follow-up, breakdowns and vehicle status updates - Conduct customer visits as required by the Customer Care Plan Asset Management: - Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibility - Evaluates needs and makes recommendation for shop tooling and equipment requirements - Assist in the management and oversight of vehicle specifications and vehicle in· service/out-service process - Assist in ensuring all vehicles have required specifications in SAM - Responsible for Parts Inventory management, policies and procedures Quality Management: - Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM work - Perform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center - Ensure Cleanliness and quality of repair for all maintained vehicles - Work with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends - Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized - Assist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs - Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements - Ensure Employee compliance with Safety and EPA regulations and requirements Financial Management: - Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfaction - Responsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectives - Responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets - Responsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliation - Responsible for the customer bill back process to include identification, review and approval of bill back opportunities - Responsible for ensuring proper documentation and explanation/ reporting of re·billable activity - Ensure data integrity in the Shop Management Online system We need to preserve all these bullet points. Use
• for any list of duties/requirements/benefits. So we can have a single
  with all these items, or we could group under subheadings but not required. Probably better to keep as a flat list preserving all items. Now Qualifications: "Qualifications H.S. diploma/GED requiredAssociate's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirementBachelor's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirementMaintenance and Technical experience in a shop environment requiredSupervisory experience preferredExperience with a Shop Management System preferredMicrosoft Office intermediate preferred" We need to parse into bullet list. Let's extract each: - H.S. diploma/GED required - Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement - Bachelor's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement - Maintenance and Technical experience in a shop environment required - Supervisory experience preferred - Experience with a Shop Management System preferred - Microsoft Office intermediate preferred Note there is some redundancy: both Associate's and Bachelor's lines similar. We'll keep as is. Skills And Abilities: "Ability to professionally represent Ryder and competently interact with customer managementStrong vehicle diagnostics/repair knowledge (preferred)Microsoft Office intermediate preferred" We need to split: - Ability to professionally represent Ryder and competently interact with customer management - Strong vehicle diagnostics/repair knowledge (preferred) - Microsoft Office intermediate preferred Note Microsoft Office intermediate also appears in qualifications; but we keep. Benefits: "Benefits Information For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan." We need bullet list? It's a prose but we can make

  . However instruction: Use

  • for any list of duties/requirements/benefits. Benefits is a list of items; we could bullet them. But we can also keep as

    . Safer to use

    • for benefits list. Thus benefits items: - medical - prescription - dental - vision - life insurance - disability insurance - paid time off for vacation - paid time off for illness - paid time off for bereavement - paid time off for family and parental leave - tax-advantaged 401(k) retirement savings plan But the text says "as well as paid time off for vacation, illness, bereavement, family and parental leave". Could combine but we can bullet each. Pay: "Compensation Information The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type Salaried Minimum Pay Range 69000 Maximum Pay Range 69500" We need to preserve all. Could bullet: - Pay Type: Salaried - Minimum Pay Range: $69,000 - Maximum Pay Range: $69,500 - Eligible for annual bonus, commission, and/or long-term incentive plan based on level/type - Compensation may be influenced by relevant experience, education, certifications, work location, market data/ranges, internal equity, internal salary ranges We'll keep as
      • . Now About the role: we need to preserve the summary paragraph. Use

        . Now ensure we don't include boilerplate: remove privacy policy links, EEO, etc. Also remove "Job Seekers can review the Job Applicant Privacy Policy by clicking here" lines. Remove "Our Culture & Commitment" paragraph? That is boilerplate culture; but it's substantive? It's about culture; maybe we could include as part of About the role? But instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The culture paragraph is not explicitly listed as boilerplate but could be considered generic. However it's part of posting; but we might keep it as part of About the role? The instruction says "Prefer a few substantive sections over many thin ones." The culture paragraph is somewhat generic but still substantive. However we already have About the role summary; we could append culture paragraph to that section. But we must not invent headings. We could include it in About the role

        after the summary. But we need to check if any duplicated lines: there are repeated "Job Seekers can review the Job Applicant Privacy Policy by clicking here" appears twice; we remove. Also "Current Employees If you are a current employee at Ryder, please click here..." remove. Also "Security Notice For Applicants" etc remove. Also "Important Note" etc remove. Also "Job Category: Maintenance" maybe we could include as metadata but not as heading; we could fold into a short

        maybe under About the role? But instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

        or drop it. Job Category is minor metadata; we could include in a short

        maybe under About the role or separate? Probably drop it to keep