Operations Supervisor

About the role

Performance Team handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing, and dispatching cargo, enabling flexibility and resilience in the supply chain. Our integrated solutions help mitigate supply chain risks, ensuring timely distribution despite unexpected conditions. With extensive experience, connections, and expertise across sectors, industries, and transportation modes, we deliver process excellence to save time and money.

You must be authorized to work for any employer in the U.S. Performance Team is committed to a diverse and inclusive workplace and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, disability, medical condition, pregnancy, veteran status, gender identity, genetic information, or any other protected characteristic.

Responsibilities

• Reviews inbound appointment log and open order report daily to plan work activities.
• Plans inbound and outbound schedules to meet customer metrics.
• Determines staffing needs based on workload and schedules staff accordingly.
• Assigns workers to specific duties based on workload and shipping schedules.
• Reviews and updates operational procedures, ensuring they are communicated and understood by warehouse associates.
• Tracks productivity and qualifies performance by individual, function, and department.
• Works with Inventory Control to ensure the highest level of inventory accuracy.
• Manages department payroll.
• Advises employees on handling items received, stored, and shipped, including methods and equipment use.
• Traces history of items to determine reasons for discrepancies between inventory and stock control records; recommends remedial actions.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Issues written and oral instructions.
• Ensures proper safety procedures are followed.
• Maintains harmony among workers and resolves grievances.

Supervisory Responsibilities

• Directly supervises 20+ employees in Operations.
• Carries out supervisory responsibilities in accordance with organizational policies and applicable laws, including interviewing, hiring, training, planning, assigning, and directing work.
• Appraises performance, rewards and disciplines employees, and addresses complaints and resolves problems.

Requirements

• High school diploma or general education degree (GED); or one to three months of related experience and/or training; or equivalent combination of education and experience.

Position is full-time and on-site.

Benefits

• Medical, dental, and vision coverage
• 401k with company match
• Employee Assistance Program
• Paid Time Off
• Flexible work schedules (when possible)

Pay

The anticipated starting salary range for this position is $65,000 - $67,000 annually. The final starting salary will be determined based on prevailing market conditions, location, and other factors, in accordance with applicable laws.