Operations Supervisor

We promote a culture of honesty and integrity, valuing the trust it builds with customers and employees. Our focus on people sets us apart and drives customer loyalty. Performance Team handles end-to-end warehousing and distribution logistics, utilizing a strategic network of storage facilities to receive, store, process, and dispatch cargo—building flexibility and resilience into supply chains.

About the role

Supervises and coordinates activities related to ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts in a stockroom, warehouse, or yard.

Responsibilities

• Reviews inbound appointment log and open order report daily to plan work activities.
• Plans inbound and outbound schedules to meet customer metrics.
• Determines staffing needs based on workload and schedules staff accordingly.
• Assigns workers to specific duties based on workload and shipping schedules.
• Reviews and updates operational procedures, ensuring they are communicated and understood by warehouse associates.
• Tracks productivity and qualifies performance by individual, function, and department.
• Works with Inventory Control to ensure the highest level of inventory accuracy.
• Manages department payroll.
• Advises employees on handling items, equipment use, and related procedures.
• Traces history of items to resolve discrepancies between inventory and stock control records; recommends remedial actions.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Issues written and oral instructions.
• Ensures proper safety procedures are followed.
• Maintains harmony among workers and resolves grievances.

Supervisory Responsibilities

• Directly supervises 20+ employees in Operations.
• Carries out supervisory duties in accordance with company policies and applicable laws, including interviewing, hiring, training, planning, assigning, and directing work.
• Appraises performance, rewards and disciplines employees, and addresses complaints to resolve problems.

Requirements

• High school diploma or GED; or one to three months of related experience and/or training; or equivalent combination of education and experience.

Benefits

• Medical, dental, and vision coverage.
• 401k with company match.
• Employee Assistance Program.
• Paid Time Off.
• Flexible work schedules (when possible).

Pay

$62k - $67k annually. The stated range is the anticipated starting salary; final salary will be determined based on prevailing market conditions, location, and other factors in accordance with applicable laws.

Schedule

Full-time, on-site. Sunday to Wednesday, 6:00 AM to 4:30 PM.