Operations Supervisor

Supervises the daily operations of warehouse associates in an assigned department, partnering with the Department Manager or Operations Manager to support fulfillment-center results.

Responsibilities

• Keep accurate records of assigned department (Shipping, Receiving, Inventory, Returns).
• Conduct routine audits and alert Manager of any irregularities in product inventory or processes (e.g., count and location errors, shortages, damages).
• Maintain facility organization, cleanliness, and sanitation standards.
• Identify and address safety hazards.
• Oversee the entire production flow, including unloading, staging, and put-away of merchandise and materials.
• Perform cycle counts and evaluate product placement, storage bins, and expiration management.
• Provide direction, assign responsibilities, and motivate the team to achieve department goals.
• Encourage growth through skill development, goal setting, and regular performance reviews.
• Hold direct reports accountable for performance standards and departmental goals.
• Resolve employee issues effectively and consistently.
• Communicate fulfillment-center, network, and corporate information during daily start-up meetings.
• Foster a positive work environment that promotes creativity, teamwork, and recognition.
• Support location and network activities designed to strengthen teamwork and morale.
• Train and coach Warehouse associates.
• Determine proper staffing levels to maintain productivity.
• Participate in the performance review process, recommend promotions, and identify needs for disciplinary action.
• Review and correct timecards for accurate payroll submission.
• Perform additional warehouse duties as business needs arise.

Requirements

• High School Diploma or GED.
• 1 or more years in a Patterson Fulfillment Center or equivalent experience.
• Proven soft skills: analytical, problem-solving, communication, and interpersonal abilities.
• Organized with strong attention to detail.
• Demonstrated success in prioritizing and time management.

Preferred Qualifications

• Associate Degree or equivalent combination of education and work experience.
• Previous experience with SAP and inventory management systems.
• Previous management experience.

Working Conditions

• Material and equipment used: general warehouse equipment, general office equipment, MS Office, shipping software, and proprietary inventory management software.
• Physical demands: moving 75% of the time; frequent grasping, reaching, bending, and stooping in narrow/confined spaces; lifting and carrying up to 55 pounds (team lift 56 to 100 pounds); continuous, moderate, or occasional heavy physical activity; standing or walking for more than 6 hours per day; forklift operation.
• Environmental factors: warehouse setting with pallet storage racking, roller storage, small-item shelving, powered conveyor systems, pallet jacks, and forklifts; safety equipment provided as needed.
• Travel and on-call: minimum two trips per year within the United States; part of the emergency response team with on-call responsibilities.

Pay

$25.72 - $33.45 per hour. The final offer may exceed this range based on candidate location, experience, and skills.

Schedule

2nd Shift – Start time: 11:31 AM. Starting rate: $26.50 + $1.00 shift differential.