Operations Supervisor

About the role

ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.

The Operations Supervisor is expected to coordinate and oversee the daily activities of the warehouse to ensure the efficient flow of goods and meet organizational needs. This position is responsible for overseeing employees in multiple warehousing departments to ensure the operation is run in a company-relevant and cost-efficient manner.

Our values are built on Respect, Trust, Team, and Opportunity: we treat others as we want to be treated, we do what we say we will do, we work hard toward a common goal, and we believe all people have significance and potential, striving to make an impact in the world around us.

Responsibilities

• Oversee multiple employees in a multi-faceted environment to complete inbound, stocking, picking, packing, inventory, shipping and return processing activities
• Regulate daily workload and assign productivity goals based on customer’s demands
• Train, coach, engage and develop employees on efficient work methods aimed at improving the accuracy, efficiency, profitability, safety and security of the operation
• Interview, hire and/or promote, onboard and train employees to sustain a successful onboarding experience
• Advocate and support corporate training programs for direct reports to prepare team members for career path progression opportunities
• Manage hourly employee scheduling through workforce management software (UKG)
• Monitor hourly employee performance, year-end reviews, scheduling and one-on-one developmental meetings
• Drive continuous improvement efforts in your warehouse by leading team projects to improve operational efficiency and customer profits in conjunction with lean management principles
• Maintain knowledge of contractual requirements regarding execution of services and Key Performance Metrics detailing the measurement of our performance
• All other duties as assigned

Qualifications

Education & Experience

• 1+ year(s) of supervisor experience or equivalent work experience preferred
• Bachelor’s degree or