Operations Supervisor

About the Role

Ocean Spray is seeking an Operations Supervisor to lead team members in achieving plant‑specific objectives. The role involves training and coaching staff, driving continuous‑improvement projects, coordinating across departments, developing flexible production plans, managing personnel workflow, and upholding FSQA initiatives while maintaining a safe, effective work environment and positive employee relations.

Responsibilities

• Accomplish manufacturing results by communicating job expectations, planning, monitoring, and appraising outcomes; coaching, counseling, and disciplining employees; and enforcing systems, policies, and procedures.
• Train, develop, coach, and appraise team members.
• Maintain workflow by monitoring process steps, setting processing variables, observing control points and equipment, overseeing personnel and resources, studying methods, implementing cost reductions, developing reporting procedures, correcting malfunctions, and fostering cooperation between departments.
• Complete production plans by scheduling and assigning personnel, establishing priorities, monitoring progress, resolving problems, and reporting shift production summaries.
• Ensure a safe and clean work environment by directing personnel on the use of control points, equipment, and resources, and maintaining compliance with established policies and procedures.
• Develop and organize work to exceed daily standard production rates while complying with safety, regulatory, and quality standards.
• Lead and support assigned teams in continuous‑improvement projects.
• Perform administrative tasks such as vacation, payroll, discipline, performance‑review management, and assist in monitoring the labor and operations budget.
• Provide leadership and overall direction to the operations team (packaging, line maintenance, materials handling, processing), including execution of the production schedule, management of planned and unplanned events, performance management, training, budget oversight, maintenance support, process‑control coordination, quality assurance, reliability, sanitation, and fostering positive employee/labor relations.
• Maintain positive employee and labor relations.

Requirements

• Bachelor’s degree or university degree (required).
• At least 3 years of relevant experience.

Skills

• Knowledge of operations, processes, and machinery.
• Strong problem‑solving ability.
• Leadership and sound organizational skills.
• Strong interpersonal skills and excellent communication.
• Ability to train and develop team members.
• Proficiency with Microsoft Office and general computer skills.
• Ability to multitask and manage change effectively.

Benefits

• Complete insurance package on Day‑1, including health, dental, vision, health savings account, flexible spending account, life and accident insurance, employee assistance program, and telehealth services.
• 1:1 health coaching.
• Supportive benefits for all life stages.
• 401(k) with up to 6% company matching and potential discretionary year‑end match.
• Short‑Term Incentive/Performance bonuses.
• Flexible scheduling options.
• Vacation pay up to three weeks (pro‑rated for first year) and holiday pay for 12 holidays.
• Career development and growth opportunities, including tuition/education assistance and access to LinkedIn Learning.
• Scholarship programs for children of employees.
• Parental leave and adoption assistance.
• Bright Horizons Family Solutions – backup care, tutoring, etc.
• Bereavement leave.
• Up to $300 fitness reimbursement and up to $300 massage reimbursement.
• Employee appreciation events, discounts, and charitable giving programs.

About the Company

Ocean Spray is a farmer‑owned cooperative of 700 family farmers who grow the superfruit behind our iconic cranberry products. Our values—Grower Mindset, Sustainable Results, Integrity Above All, and Inclusive Teamwork—guide us in delivering innovative products, supporting our growers, and connecting farms to families for a better life.