Operations Supervisor

About the role

A Day in the Life: As an Operations Supervisor, you will play an important part in providing direction to the order fulfillment team by ensuring timely delivery of orders and commitments. You’ll be working with product from some awesome clients that are heavily involved in the active lifestyle.

Success in this role means being a model of excellence for our Order Fulfillment team, embracing leadership skills, and fostering relationships with all stakeholders. You will have a keen eye for detail and adapt to an ever-changing dynamic environment with a dedicated focus on ensuring all KPIs and financial goals are met.

Schedule

Monday - Friday, 1:30pm - 10:00pm

Pay

Starting pay: $70,304 - $85,625

Responsibilities

• Ensures the training, cross-training, and development of team members
• Communicates, monitors, and drives goals and operational performance metrics while working within SLA
• Collaborates with the DC Manager by planning labor requirements based on forecast and direction from the Client
• Communicates expectations and provides regular feedback on performance
• Follows NRI safety rules, safety procedures, security protocol, and standard operating procedures (SOP)
• Keeps work and storage areas in a safe, clean, and tidy condition at all times
• Performs other duties as requested

Requirements

• 3+ years of experience leading a warehouse/light industrial team
• Excellent technical capabilities with proficiency in warehouse management system (WMS)
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail-oriented
• Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency, and safety
• Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
• Ability to be flexible and adapt to changing priorities
• Trustworthy and moral character (pre-employment background & drug tests are required)
• Proficient with Microsoft Office applications, specifically Outlook
• Must have physical ability to carry out essential job functions, including but not limited to: lifting and carrying up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, working in elevated areas, and tolerating conditions such as dust, dirt, noise, odors, heat, and cold

Qualifications

• A Bachelor’s degree in Supply Chain, Logistics, or related field is a plus
• Bilingual (Spanish/English) preferred but not required

Benefits

• Staff purchase program – wear the brands you love!
• Staff benefits plan – choose the benefits that are right for you!
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!

Location: 1950 S Vintage Ave, Ontario, CA 91761