Operations Supervisor

Primary Responsibilities

• Lead, coach, and develop a production team of up to 15 employees to meet daily safety, quality, and output targets.
• Oversee 1st shift manufacturing operations to ensure efficient workflow, on-time delivery, and adherence to production schedules.
• Promote and enforce a strong safety culture by ensuring compliance with company safety policies and maintaining a hazard-free work environment.
• Monitor production processes and implement corrective actions to reduce scrap, downtime, and rework.
• Drive continuous improvement initiatives using lean manufacturing principles, root cause analysis, and structured problem solving.
• Ensure compliance with ISO 9001 standards, including documentation, audits, and corrective/preventive actions.
• Partner with Quality, Engineering, Supply Chain, and Maintenance to resolve production issues and optimize processes.
• Utilize ERP systems and Microsoft Office tools to track production metrics, analyze data trends, and generate reports.
• Lead daily team meetings and support employee engagement through clear communication of goals and expectations.
• Cookbook and mentor employees to improve performance, develop skills, and build bench strength.
• Maintain training matrices and ensure workforce capability aligns with current and future production needs.
• Support workplace organization initiatives, including 5S and standardized work practices.

Required Qualifications

• Proven experience in manufacturing or production supervision, including direct team leadership.
• Strong understanding of quality control systems and ISO 9001 requirements.
• Demonstrated success in implementing process improvements and driving operational efficiency.
• Proficiency in Microsoft Word, Excel, and ERP systems.
• Strong problem-solving, analytical, and decision-making skills.
• Excellent communication and interpersonal skills with the ability to lead diverse teams.
• Ability to manage multiple priorities and adapt quickly in a dynamic environment.
• High school diploma or equivalent required.

Preferred Qualifications

• Experience in HVAC or related manufacturing industries.
• Training or certification in Lean Manufacturing, Six Sigma, or Operational Excellence.
• Experience supporting or leading safety programs.
• Familiarity with UL/Intertek certification requirements.
• Experience in mixed-model or high-volume manufacturing environments.