Operations Supervisor

With a network of nearly 200 branches, Loomis provides armored transportation, cash management centers, and cash inventory vaults that keep cash flowing throughout financial institutions and retail businesses across the United States. The company emphasizes career advancement, employee satisfaction, and a professional, employee‑centered culture.

Responsibilities

• Complete and maintain scheduling/routing on a daily basis.
• Oversee and coordinate armored and ATM routes, dispatch, first‑line ATM maintenance, vault, and terminal operations.
• Maintain effectiveness and efficiency of route, terminal, and vault operations.
• Ensure safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures.
• Secure cargo and terminals through training, monitoring, and enforcement of policies, including terminal opening and closing.
• Investigate accidents and process required paperwork.
• Develop and maintain customer‑service capabilities among all operations staff.
• Respond to customer inquiries or complaints and solve logistical issues.
• Coordinate with sales, other division branches, corporate staff, other carriers, and vendors to create and implement operational solutions for new customers.
• Control overtime hours and monitor employee vacation schedules.
• Maintain effectiveness and efficiency of operational functions.
• Communicate with all employees to immediately resolve outstanding issues or complaints.
• Complete any additional responsibilities assigned by the Operations Manager or other management team members on an “as needed” basis.
• Provide leadership dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives.
• Recruit, interview, test, select, train, and supervise operations personnel.
• Oversee maintenance of vehicles, forklifts, and other equipment.
• Respond to emergencies, including employee injuries, facility security incidents, vehicle incidents, and security investigations.
• Manipulate and maintain route and vault data, both manual paperwork and electronic data.
• Perform all other duties as assigned by the Operations Manager/Branch Manager.

Requirements

• Valid firearms permit.
• Strong, positive leadership and supervisory presence demonstrated through professional experience.
• Excellent verbal and written communication skills; ability to teach, coach, and present to small and large groups.
• Experience in transportation and warehousing, transportation logistics, or a related field (required).
• Experience in banking or retail cash and ATM operations (preferred).
• Excellent computer skills with working knowledge of Microsoft Office programs.
• Strong desire to succeed, advance, grow your career, and work for an industry‑leading company.

Benefits

• Vacation and sick time (PTO) as well as paid holidays.
• Health and dental insurance.
• Vision insurance.
• 401(k) plan.
• Basic life insurance plan.
• Voluntary life insurance plan.
• Flexible Spending Account and Health Savings Account.
• Dependent Care Account.
• Industry‑leading training and development.

Pay

Salary commensurate with skill set, experience, and competency in similar roles. Hiring range: $63,000 – $69,000 USD.