Operations Supervisor

About the role

The Operations Supervisor is responsible for directing the work of associates in the warehouse/distribution environment. This position is responsible for the safety and quality of work for departments and areas of responsibility.

Responsibilities

• Determine work volume, prepare work schedules, and expedite workflow to ensure maximum cost effectiveness within the department.
• Assign duties and examine work for quality, neatness, and conformity to policies and procedures.
• Schedule job assignments for periodic and/or special inventories.
• Monitor, direct, and (when necessary), perform, the accurate shipping of outbound orders.
• Issue written and oral instructions to associates as needed or required.
• Ensure associate accountability in accordance with corporate standard operating procedures.
• Work to maintain harmony among associates and resolve grievances.
• Manage employee time including edits and corrections.
• Mentor and coach associates, including corrective actions as well as performance evaluations.
• Absorb responsibility for monitoring zoning and product database development during the receiving process.
• Perform training of policies, procedures, and Standard Works to ensure processes are followed.
• Assist Safety Advocate with all aspects of Safety Program and participate on the Safety Committee.
• Assist in the development of processes and process improvements.
• Assume responsibility for miscellaneous tasks as assigned by the General Manager.

Qualifications

• Bachelor degree (B.A./B.S.) from a four-year college; or equivalent related experience and/or training; or equivalent combination of education and experience.
• Minimum of three years of experience in warehousing, distribution, or related field.
• Minimum of six months supervisory experience.
• PC and computer skills including Microsoft Office.

Competencies

• Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
• Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
• Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
• Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
• Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
• Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.

Travel Requirements

This position is expected to travel approximately 25% or less. A passport is not required, but recommended.

Benefits

• Medical insurance including HSA, HRA and FSA accounts
• Supplemental insurance including critical illness, hospital indemnity, accidental injury
• Dental Insurance
• Vision Insurance
• Basic Life and Supplemental Life
• Short Term and Long Term Disability
• Paid Parental Leave
• 401(k)
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
• Employer Paid Holidays- 10 days