Operations Supervisor

Overview

GFL Environmental is one of North America’s leading waste management companies, dedicated to providing sustainable solutions to make communities cleaner, safer, and happier. Working for GFL offers growth opportunities, a supportive team environment, and the chance to make a positive impact every day.

Key Responsibilities

• Recruit, interview, hire, train, and discipline all product line personnel.
• Address complaints and resolve problems as they arise.
• Ensure proper completion of paperwork for drivers including truck reports, driver logs, and vehicle inspections daily.
• Schedule and manage drivers and toter/helpers.
• Maintain customer satisfaction by ensuring daily route completion, container receipt, and handling of special and missed stops.
• Resolve customer complaints and issues.
• Directly oversee collection and disposal services to optimize personnel and equipment utilization.
• Establish and review productivity standards at various operational phases.
• Be knowledgeable about and ensure compliance with all CDL driver regulations.
• Enter appropriate product line productivity data into the operating system on a daily basis.
• Manage inventory of supplies such as gloves, Gatorade, safety equipment, etc., with authorization from the Facility/General Manager.
• Promote a safety program aimed at preventing accidents, avoiding injuries, and recognizing safe employees.
• Investigate accidents and prepare necessary paperwork.
• Conduct route observations on a regular basis.
• Schedule, plan, and conduct monthly safety meetings.
• Ensure proper supply and usage of all safety equipment.

Requirements

• A high school diploma or equivalent (GED) is required.
• An associate or bachelor’s degree is preferred.
• Prior experience in the waste industry or transportation industry, along with experience driving trucks, is preferred.
• One (1) year of supervisory experience OR one (1) year as a GFL Environmental Lead Driver is required.

Benefits

• 15 days of paid time off.
• Medical plans including an HSA with employer contribution and match program, dental, and vision coverage.
• 401(k) with an employer match.
• Paid holidays.
• Employee Assistance Program with free counseling services.

About the Role

The role involves managing a team of product line personnel, ensuring customer satisfaction, and overseeing operations to maximize efficiency and safety.

Qualifications

Essential qualifications include a high school diploma or equivalent, prior experience in the waste industry or transportation industry, and supervisory experience or lead driver experience.

Skills

Key skills include strong communication, problem-solving abilities, and the ability to manage multiple tasks effectively.

Benefits

• Comprehensive health insurance options.
• Retirement savings plan with employer match.
• Flexible vacation policy.
• Counseling services available through the Employee Assistance Program.

Pay

Compensation details are not specified in the job posting.

Schedule

The schedule is not specified in the job posting.