Operations Supervisor

Ecowaste Solutions is one of the fastest-growing companies in the waste management industry, delivering essential services that keep communities and businesses running. We take pride in the hands-on work our team does every day, and we're looking for people who share that same drive and commitment to excellence. We're standing up a brand-new site to support a newly awarded county contract, and we're looking for an Operations Supervisor to help build it from the ground up.

About the role

This role will oversee day-to-day collection operations, lead a growing team of drivers and support staff, and make sure the site delivers on the terms of our municipal contract from day one. The ideal candidate has hands-on experience running truck and trailer fleets, has worked with municipal or servicing contracts, and is energized by the challenge of launching and shaping a new operation rather than stepping into an established one.

Responsibilities

• Oversees daily residential, commercial, and industrial waste collection operations at a newly launched county contract site.
• Supervises drivers, dispatchers, and other operational staff, including hiring and onboarding as the site's team is built out.
• Ensures service delivery meets the terms and performance standards of the county and other municipal or servicing contracts.
• Develops and optimizes collection routes to improve efficiency, meet contract obligations, and reduce operating costs.
• Oversees dispatching of drivers and equipment to ensure routes and service commitments are completed on schedule.
• Monitors fleet utilization, maintenance schedules, and equipment performance for the site's truck and trailer fleet.
• Ensures compliance with local, state, and federal environmental and transportation regulations.
• Enforces company safety policies and conducts regular safety training for site personnel.
• Investigates accidents, incidents, and customer complaints and implements corrective actions.
• Manages site-level operational budgets, labor costs, fuel usage, and disposal expenses.
• Coordinates with landfill, transfer station, and recycling facility personnel to support daily operations.
• Tracks and reports operational KPIs, including route completion rates, productivity, and customer service metrics.
• Trains and evaluates operational employees as the site grows.
• Collaborates with sales and customer service teams to support a successful contract launch and ongoing service quality.
• Serves as the primary point of contact for county and municipal stakeholders on day-to-day service matters.
• Performs other duties as assigned.

Requirements

• 3-5 years of operations supervisory experience, preferably in waste management, transportation, or fleet operations.
• Experience working with municipal or servicing contracts preferred.
• Experience managing commercial fleets required; truck and trailer fleet experience (not automobile fleet) strongly preferred.
• Working knowledge of DOT regulations, OSHA requirements, and environmental compliance standards.
• Experience with route optimization, dispatching, and fleet maintenance coordination.
• Proficiency with routing, dispatch, and fleet management software preferred.
• Excellent leadership, communication, and problem-solving skills required.

Physical Requirements and Work Environment

• Combination of office and field work, including regular presence at the site during its initial launch.
• Regular visits to collection routes, transfer stations, recycling facilities, and landfills.
• Extended periods of sitting, standing, and walking, along with occasional driving between site locations.
• Frequent use of a computer, phone, and dispatch or routing software.
• Occasionally lifts and carries materials or equipment up to 25 pounds.
• Ability to respond to operational emergencies outside normal business hours when needed, particularly during the site's startup phase.
• May be exposed to varying weather conditions and outdoor collection environments.

Pay and Benefits

• Weekly pay.
• Multiple health plans available, including a tax-advantaged HSA option.
• Dental and vision coverage.
• Company-paid basic life insurance.
• Retirement plan with a company match up to 5%.
• Paid time off.
• Access to employee discounts through LifeMart.

Ecowaste Solutions and subsidiaries offer a competitive base salary, the opportunity to earn incentive pay, and a comprehensive employee benefits package.