Operations Supervisor

Responsibilities

• Performs Field checks on crews/trucks to ensure safety and operational standards are met
• Troubleshoots issues to the Operations Manager/Fleet Mechanic for resolution
• Aids Crews with lift assists in the field
• Maintains supplies/equipment for trucks and orders
• Aids with managing call-outs by contacting staff to fill operational gaps as needed
• Edits the crews on the PCS and assists with any missing PCS’s
• Understands the dispatch process and assists dispatch as needed to ensure scheduling efficiencies and optimization
• Transports vehicles as needed by direction of the Fleet Mechanic or Operational personnel
• Reports directly to the Operations Manager and completes tasks assigned in a timely manner
• Reports to the required location and makes themselves available for company meetings in other locations as needed
• Completes daily operations reports, attends all meetings as required, and maintains all relevant certifications
• Completes additional related duties as needed

Requirements

• 3+ years of EMS experience
• EMT certificate & BLS (Basic Life Saving) Certificate
• Valid NY State Driver’s license
• 3+ years of experience in a supervisory role (preferred)
• CEVO-4 Certificate
• Knowledge of HIPAA
• Problem solving skills, attention to detail, & organization skills
• Proficiency in Microsoft Office
• Staff scheduling experience
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Managing workflows, creating team schedules and delegating tasks
• Excellent attention to detail and ability to handle multiple, simultaneous tasks
• Ability to remain calm, focused, and helpful under stress
• Ability to work both in NY five boroughs, and Long Island

About the Role

DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers.

Benefits

• Medical, Dental, and Vision (with company contribution)
• Paid Time Off
• 401k

Pay

$24.00 - $26.00 per hour

Schedule

Monday - Friday, start time 1400. Schedules are subject to change based on operational needs.