Operations Supervisor

Summary

The Operations Supervisor coordinates and supervises all warehouse activities on a daily basis, including receiving, storing, transporting, shipping, transloading, and inventory management under the direction of the Operations Manager or Facility Manager.

Responsibilities

• Ensures facility housekeeping and safe, injury-free operations 24/7, including scheduling, unloading, processing, loading, and shipping of freight.
• Determines work procedures, prepares schedules, and expedites workflow based on work orders, priorities, and equipment/worker availability.
• Assigns duties, examines work for accuracy, and ensures conformance to policies and procedures.
• Distributes paperwork for product picking/processing and answers questions about pick lists, bills of lading, and bin replenishment.
• Supervises and coordinates shipments, advising employees on proper handling of goods and equipment use.
• Maintains a clean, orderly, and safe work area while promoting safety through daily meetings.
• Reviews production schedules and confers with supervisors to ensure timely shipping of customer products.
• Coordinates with other departments to align warehouse activities and ensure workflow efficiency.
• Contacts carriers to manage pickup schedules and follow-ups.
• Directs staffing agency associates by demonstrating tasks and workflow requirements.
• Monitors and evaluates individual work performance.
• Ensures safe operation of materials handling equipment, warehouse security, and inventory integrity.
• Adheres to all company policies and procedures.
• Participates in additional duties, tasks, and projects as assigned.

Core Behaviors

• Servant Leadership
• Passion for Excellence
• Integrity
• Resilient
• Intense Safety Focus
• Trust

Requirements

• High school diploma or GED.
• Three years of related experience as a warehouse supervisor or lead.
• Experience with shipping, receiving, and inventory control.
• Strong written and verbal communication skills.
• Ability to establish priorities and multitask.
• Experience with material handling equipment.
• Familiarity with Excel spreadsheets and Warehouse/Yard Management Systems or Transportation Management Systems (desirable).