Operations Supervisor

About the role

As a Plant Operations Supervisor (1st Shift), you will play a key role on the Wilmington, MA leadership team, partnering with the Plant Manager to drive overall plant performance and deliver exceptional results in safety, service, quality, and cost. This role leads a team of approximately 40 employees—including forklift drivers, production associates, and technicians—while fostering a strong safety culture, ensuring compliance, and maintaining a visible, hands-on presence on the production floor. The ideal candidate is a proactive, positive leader who communicates effectively, drives accountability, and supports team development to enhance performance and morale. Bilingual - English/Spanish highly preferred.

Shift: Monday - Friday 6am - 2:30pm
Direct reports: approximately 25-30

Key Accountabilities

• Supervise the work of all production employees – oversees production and shipping schedules based on availability of raw and finished goods
• Provide hands-on leadership as a supervisor, responsible for mentoring and coaching all employees and working through employee relations issues
• Support plant administration to ensure compliance to established policies
• Responsible, in consultation with Plant Manager, for the cost and yield performance of the Plant in partnership with the overall P&L of the Plant
• Support cost control initiatives and process control within the Plant
• Review operations activities, including local transportation activities, to maintain compliance with all Federal, State and local laws (OSHA, DOL, DOJ, EPA, FD)
• Drive Safety improvements (Zero Harm) across the Plant
• Ensure the consistent execution of all SOPs throughout the Plant in accordance with the PMS

Experience

• Prior experience in a plant supervisory role in an engineering or manufacturing environment
• Familiarity with private fleet management/transportation is helpful
• Strong customer focus orientation
• Strong people management capability including non-exempt production workforce
• Demonstrated success in delivering strong employee relations
• Demonstrated ability to work cross-functionally
• Experience managing safety performance and programs
• Understanding of supply chain practices and metrics and data analysis
• Familiarity with Lean Thinking concepts and practices

Skills & Knowledge

• Ability to build effective teams
• Problem solving and critical thinking skills
• Coaching and Conflict Management Skills
• Excellent Communication skills
• Project Management skills
• Computer Skills
• Ability to delegate effectively

Benefits

• Competitive Pay w/ Shift Differential
• Benefits Day 1!
• 401K w/ company match (up to 4%)
• FREE company-paid vision, short-term disability, and life insurance!
• FREE company-provided PPE and safety equipment
• Tuition reimbursement, parental leave, childcare assistance, profit sharing, and MORE!

Pay

The salary range for this position is $61,680 to $80,000.