Operations Supervisor

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfill anywhere their customers are. Our enterprise-grade software, services, and logistics infrastructure—including our own network of omnichannel fulfillment and distribution centers—enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

About the role

The Fulfillment Center Supervisor will be a key leader at our Fulfillment Center, responsible for managing and motivating a team to achieve productivity, safety, and departmental goals. You may oversee one or more of the following areas: replenishment, receiving, outbound, inventory, special projects, or returns. This role requires the ability to work in a fast-paced environment, motivate a performance-driven team, and prioritize customer service.

This role is open to applicants who reside within a commutable distance to the Groveport, OH area and follows a 1st shift Monday-Friday schedule.

Responsibilities

• Manage a team of associates
• Oversee time tracking, time off, and approve timecards for your team
• Run metrics and reports to establish team performance and share updates with the broader operations team
• Direct shift operational flow and flex resources to achieve requirements at the lowest cost and best service levels
• Drive efficiency by continuously improving processes and practices
• Maintain a safe work environment
• Hire and train distribution center team members on best practices and policies
• Collaborate cross-functionally with other supervisors to achieve broader goals

Requirements

• 3+ years of warehouse operations experience in one of the following: Inventory, Quality
• 1+ years of supervisory or lead experience motivating, training, and leading a team to high performance
• Systems experience with WMS, OMS, Excel, and other Office applications
• High School diploma or GED

Preferred Qualifications

• Experience using data to support decisions and drive success in your areas of responsibility
• Prior 3PL operations experience
• Inventory and/or Quality experience

Skills

• Leadership with the ability to influence
• Strong oral and written communication
• Ability to multi-task and adapt to a changing environment
• Problem-solving aptitude
• Team-oriented with strong interpersonal skills

Work Environment

• 1st shift: Monday–Friday
• Able to withstand moderate physical activity (standing, walking, bending, stooping, reaching)
• Able to lift and carry up to 25–30 lbs. on occasion (e.g., document boxes, files, binders)
• Able to maintain attention and concentration for extended periods
• May require overtime, including extended schedules during peak seasons

All hiring is contingent on eligibility to work in the United States. Cart.com does not sponsor or transfer visas for applicants.