Operations Supervisor

About the company

Capacity LLC is a leader in logistics and 3PL solutions. We believe our people are the key to our success and offer a fast-paced, collaborative environment where communication, teamwork, and leadership drive real impact. Our culture values continuous learning, professional growth, and innovation, providing a platform for career advancement in a fun and dynamic setting. Excellence, customer satisfaction, and core values are at the heart of everything we do.

Responsibilities

• Supervise assigned personnel, including training and performance management.
• Ensure all direct reports understand and follow warehouse standard operating procedures.
• Partner and collaborate with internal client managers as needed.
• Manage, monitor, and process workflow through the facility.
• Communicate clearly with internal stakeholders regarding any/all non-conforming situations in a timely manner.
• Observe and suggest Key Performance Indicators (KPIs) to measure productivity and success across the department.
• Maintain a clean, safe, and productive department environment.

Requirements

• 5 years minimum experience in Warehouse Management.
• Experience with warehouse protocols and correcting non-conformities.
• Keen understanding of general Warehouse, Inventory, and Supply Chain Processes, including Non-Conformance and Put-away.
• Organizational skills to handle high volume conditions, people, and various daily tasks.
• Problem-solving skills to address matters as they arise and anticipate issues before they happen.
• Excellent written and verbal communication.
• Strong understanding of basic computing and the ability to learn multiple software applications.

Qualifications

• College degree preferred, but not required.
• Bilingual in Spanish is a plus.