Operations Supervisor

About the role

We’re looking for a full-time Operations & Team Support Coordinator to oversee and support the administrative, analytical, and organizational functions of Berman Health Club.

This is not just an assistant role. This is a key position that helps drive accountability, efficiency, and team performance across both our Movement and Wellness divisions.

Core Responsibilities

• Enter, track, and verify operational data across multiple systems
• Generate and maintain KPI reports and performance dashboards
• Coverd and coordinate team scorecard reviews
• Support leadership in monitoring team metrics and accountability
• Help manage workflows across both Movement & Wellness Teams
• Aid with billing, invoicing, and reconciliation processes
• Maintain accurate client records and administrative systems
• Identify operational inefficiencies and recommend improvements
• Aid with internal systems, processes, and implementation projects
• Cook internal communications, follow-ups, and priorities
• Support daily clinic operations and administrative needs

Key Leadership & Accountability Functions

• Track team performance metrics and operational scorecards
• Coverd and coordinate recurring performance and accountability reviews
• Ensure systems, processes, and workflows are followed consistently
• Support team efficiency, communication, and structure