Operations Supervisor (2nd shift)
ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services includes supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.
About the role
The Operations Supervisor coordinates and oversees the daily activities of the warehouse to ensure the efficient flow of goods and meet organizational needs. This position oversees employees in multiple warehousing departments to ensure operations are run in a company-relevant and cost-efficient manner.
Responsibilities
- Oversee multiple employees in a multi-faceted environment to complete inbound, stocking, picking, packing, inventory, shipping, and return processing activities
- Regulate daily workload and assign productivity goals based on customer demands
- Train, coach, engage, and develop employees on efficient work methods aimed at improving accuracy, efficiency, profitability, safety, and security of the operation
- Interview, hire and/or promote, onboard, and train employees to sustain a successful onboarding experience
- Advocate and support corporate training programs for direct reports to prepare team members for career path progression opportunities
- Manage hourly employee scheduling through workforce management software (UKG)
- Monitor hourly employee performance, year-end reviews, scheduling, and one-on-one developmental meetings
- Drive continuous improvement efforts in your warehouse by leading team projects to improve operational efficiency and customer profits in conjunction with lean management principles
- Maintain knowledge of contractual requirements regarding execution of services and Key Performance Metrics detailing the measurement of our performance
- All other duties as assigned
Requirements
- 1+ year(s) of supervisor experience or equivalent work experience preferred
- Bachelor’s degree or equivalent education/work experience preferred
- Proficiency in Microsoft Office tools preferred
- Advanced knowledge of warehouse management systems preferred
- This DC is GMP compliant for food safety. No visible piercings are allowed. Must wear hair and beard nets, smock, helmet, and steel toe shoes.
Skills
- Problem-solving and critical thinking skills
- Excellent verbal, written, and interpersonal skills
- Ability to present information and respond to questions from various individuals
- Conflict management skills
- Valuable relationship-building and collaborative skills
- Thrive in a fast-paced environment
Physical & Mental Requirements
While performing the duties of this job, the employee requires the ability to:
- Hear, read, comprehend, write, and communicate
- Frequently sit, type, and perform repetitive wrist motion
- Continuously stand, walk, bend, squat/kneel, twist/turn, or reach on even and uneven surfaces
- Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities
- Use material handling equipment that must be operated according to specific operation procedures
- Spend 50–75% of time on the warehouse floor in a fast-paced environment
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Schedule
2:00 p.m. to 10:30 p.m.
Our Values
- Respect | Give and it will be given. We treat others as we want to be treated. We cannot control events, but we can control our response. We build respect through honesty, fairness, and integrity.
- Trust | Earned over time. We do what we say we will do. We are clear, direct, and honest. We seek to understand and be understood.
- Team | Accomplish more together. We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team.
- Opportunity | Realize your potential. We believe all people have significance and potential. We understand work and life are integrated and we value both. We strive to make an impact in the world around us.