Operations Specialist, TDS Global Asset Servicing

About the role

The Global Asset Servicing Corporate Actions team manages daily Corporate Action Events across multiple fixed income products. This position involves processing Corporate Actions from trade date to settlement date, managing proxy services, and interacting with operations groups globally.

Responsibilities

• Create and process asset servicing events in proprietary systems.
• Perform day-to-day processing and reconciliation of all Corporate Action Events.
• Serve as the proxy lead for the global corporate actions team.
• Manage and resolve corporate action issues, understanding critical deadlines.
• Process ad-hoc bond conversion requests on 144A/REGS securities.
• Collaborate with external brokers to process events on Repo/Stock Loan positions and settle claims.
• Respond to both internal and external inquiries expeditiously.
• Partners with technology to develop, implement, and refine systems and processes.
• Maintain documentation for regulatory, compliance, and audit purposes.
• Pursue new business initiatives and automations in support of STP (straight through processing).

Qualifications

• 5+ years’ experience in Asset Servicing Operations.
• Can collaborate with and encourage other team members in the pursuit of operational excellence.
• Able to work in a fast-paced, deadline-sensitive environment.
• Self-starter who is comfortable in a complex role interfacing with clients and internal teams.
• Strong knowledge of Excel (e.g., VLOOKUP, pivots, macros, etc.).
• Proven risk management skills, fostering a zero-tolerance policy for poor management practices.
• Broadridge NAPE experience is preferred.
• Strong front-to-back ownership mentality.
• Adept at multi-tasking skills with the ability to prioritize competing/conflicting priorities.
• Excellent analytical/problem-solving skills while maintaining a sense of urgency.
• Understanding of industry best practices.
• Build strong relationships and work collaboratively within Global Operations and Business Services teams to support the growing needs of the business.