Operations Specialist/Driver, Mobile Health Centers

About the role

We are recruiting for a mission-driven Operations Specialist/Driver, Mobile Health Centers to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Responsibilities

• Performs administrative medical assistant duties as required including various medical secretarial, financial bookkeeping and insurance tasks.
• Maintains control of the vehicle at all times, allowing for the unpredictable responses of other drivers.
• Abides by standard traffic laws while driving in the non-emergency mode.
• Maintains due safety when parking the vehicle at the scene of request for STAR, and the use of emergency lighting while standing at such scenes.
• Affords assistance with scheduling patient appointments, pre-registration, benefit verification and financial counseling on an as needed basis.
• Acts as an extender for the care team by assisting patients in problem solving potential issues related to the health care system, financial or social barriers (e.g. request interpreters as appropriate, transportation services or prescription assistance) in an effort to facilitate care coordination and support plans of care.
• Participate in community outreach educational programs and educational activities to promote quality patient care.

Requirements

• High School Diploma or GED Required
• Experience in a customer-facing position (1-3 years)
• CDL permit required upon hire
• BLS-Basic Life Support (BLS/CPR) - AHA
• DLR-Colorado Driver's License Class R - DMV

Qualifications

• Medical Assistant experience highly preferred
• Required Knowledge, Skills And Abilities
• Ability to prioritize and perform a multitude of duties in a fast-paced, demanding environment
• Knowledge of electrical/electronic systems, hydraulics, and internal combustion engines
• Ability to use critical analytical thinking skills to identify patients that are unable to fully participate in registration process due to injury, age, language or other undetermined barriers
• Microsoft Office Suite preferred
• Strong customer service skills
• Ability to learn and be proficient in electronic health record documentation
• Ability to treat all customers and co-workers with courtesy, dignity and respect; consistently displays courteous and respectful verbal and non-verbal communication with customers and co-workers as established by policies and procedures
• Bilingual skills preferred

Skills

• Ability to operate a variety of office equipment
• Works flexible hours, including split shift and weekends as needed

Benefits

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Comprehensive health coverage
• Nationally recognized well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Pay

$21.94 - $30.72 / hr

Schedule

Varies (United States of America)