Operations Specialist- Data Center

Job Summary

The Operations Manager role at NTI involves implementing processes and practices across the organization. Key responsibilities include formulating strategy, improving performance, procuring materials and resources, ensuring compliance, managing budgets, and enhancing customer service.

Job Duties And Responsibilities

• Ensure all operations are carried out in an appropriate, cost-effective way.
• Improve operational management systems, processes, and best practices.
• Purchase materials, plan inventory, and oversee warehouse efficiency.
• Help the organization’s processes remain legally compliant.
• Formulate strategic and operational objectives.
• Examine financial data and use it to improve profitability.
• Manage budgets and forecasts.
• Perform quality controls and monitor production and KPI’s.
• Recruit, train, and supervise staff.
• Support cross-functional coordination to ensure timely follow-up and project continuity.
• Find ways to increase the quality of customer service.

Job Knowledge, Skills, And Abilities

• Specific knowledge or skills related to the position.
• Certifications (if required or preferred).
• Licenses (if required or preferred).
• Additional skills related to personality (interpersonal skills, technology skills, or other).

Education And Experience

• 3+ years of experience as an Operations Assistant, Manager, or similar role.
• Bachelor’s or master’s degree required.
• Experience within the telecommunications industry preferred.
• Knowledge of organizational effectiveness and operations management.
• Experience budgeting and forecasting.
• Familiarity with business and financial principals.
• Excellent communication and leadership ability.
• Outstanding organizational skills.

Equal Employment Opportunity Statement

The Company is an Equal Opportunity Employer and is committed to maintaining a workplace free from discrimination and harassment. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, military or veteran status, marital status, citizenship status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodation Statement

The Company is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants throughout the recruitment and employment process. Individuals who require accommodation to participate in the application process or perform the essential functions of the position should contact Human Resources.