Operations Specialist (Cleaner)

About the role

Throne is a fast-growing Series B startup transforming public infrastructure by delivering clean, safe, smart restrooms to cities, transit agencies, and public spaces. With flagship customers like LA Metro, Caltrain, Berkeley, Ann Arbor, Beverly Hills and Washington DC, we're rapidly scaling and preparing for multi-city expansion in 2026–2027.

We recognize an unspoken problem: that better bathroom accommodations are sorely needed in most cities. Public and retail bathrooms are neither positioned to meet demand, nor incentivized to provide the quality experience people deserve. Our mission is to provide peace of mind to the millions of people who set out on an adventure on any given day.

As an Operations Specialist / Cleaner, you will contribute to the operations team's day-to-day success by keeping Thrones in a clean and well-maintained condition and performing a variety of tasks in the field and warehouse.

Responsibilities

• Create a great experience for Throne users by keeping units clean, stocked, and well maintained
• Visit Thrones to inspect and troubleshoot user-reported issues
• Use mobile applications to navigate workload and communicate effectively
• Help track, monitor, and organize inventory (cleaning supplies, tools, parts)
• Keep common warehouse space clean and organized
• Diligently document work performed using mobile applications
• Effectively communicate and work with all local operations teammates
• Share feedback and ideas for product and process improvements
• Safely drive and operate company vehicles (where applicable)

Requirements

• Excellent communication skills, with the ability to report issues clearly and coordinate effectively with the operations team
• Strong adherence to safety protocols, ensuring the safe handling and disposal of waste materials
• Ability to work independently, manage time effectively, and prioritize tasks efficiently
• Physical ability to perform manual labor, including lifting
• Comfortable working in outdoor/public environments and interacting positively with users
• Valid driver's license and clean driving record
• Smartphone with data/internet access, and able to multitask with several mobile apps

Preferred Qualifications

• Prior cleaning experience, or prior experience in the portable sanitation industry

Benefits

• Paid Time Off (PTO), starting at 10 days per year and increasing with tenure
• Paid Sick Leave
• Paid Parental Leave
• Medical Insurance, including plan options with 100% employer-paid premiums
• Dental Insurance
• Vision Insurance
• Meaningful Series B Equity
• 401(k) Plan, with a fringe contribution for eligible roles
• Employee Assistance Program (EAP) and National Discounts
• Short and Long-Term Disability Insurance
• Life, Dependent Life, and AD&D Insurance
• Employer-Paid Basic Life Insurance
• Worker's Compensation Coverage