Jobs · Customer Service · West Virginia

Operations Specialist

MegaCorp Logistics · Morgantown, WV · 3 wk ago
Customer Service$36k/yrFull-time

Job Description

Assist Account Manager with carrier relationships and selection.
Negotiate rates and schedule shipments.
Use HERO software for tracking and management.
Maintain contact with carriers for smooth delivery.
Review carrier performance for future shipments.
Act as liaison between clients, carriers, and shippers.
Track changing rates and choose the best deal.
Resolve in-transit issues and ensure on-time delivery.
Track and document shipment costs.
Handle customer claims and payment issues.
Enter and update shipment info in software.

Qualifications

  • High school diploma or GED required; bachelor’s degree preferred.
  • 1+ year in freight brokerage or logistics preferred.

Skills Needed

  • Strong customer service and communication skills.
  • Detail-oriented with the ability to multitask.
  • Motivated and thrives in a fast-paced environment.
  • Quick learner and problem solver.

Top Notch Training

  • Hands on learning with current broker team
    Peer mentorship
    Operational excellence reviews
    2 week new hire training

Mega Awesome Perks

  • Commission on Account
  • Medical, dental, vision, and life and disability insurance
  • 401(K) matching
  • Birthday celebrations
  • Health and wellness initiative including gym membership
  • Annual parties
  • PTO and Flex holidays
  • Company sponsored outings

About the Role

MegaCorp Logistics is a fast-growing third-party logistics company ranked as one of the top 30 brokerage companies and top 100 logistics companies in the US. We are committed to finding successful solutions for our clients and providing a supportive work environment for our employees.

Responsibilities

Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment.

Requirements

We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our ideal candidate will have a high school diploma or GED and 1+ year of experience in freight brokerage or logistics.

Benefits

We offer a comprehensive benefits package that includes medical, dental, vision, and life and disability insurance, a matching 401(k) Plan, paid time off, and many other perks in a fun high-energy environment.

Schedule

This is an hourly full-time position with commission.

Pay

The starting salary range is $36,000 - $36,000 USD.

Benefits

We offer a comprehensive benefits package that includes medical, dental, vision, and life and disability insurance, a matching 401(k) Plan, paid time off, and many other perks in a fun high-energy environment.

Contact Information

If you are unable to apply online due to a disability, contact the HR Department at (910) 332-0820 ext. 1030.

Equal Opportunity Employer

MegaCorp Logistics, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

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