Operations Specialist
What You'll Do
- Build relationships and develop rapport with customer contacts on a coordinator level to ensure they feel their business is supported
- Build, schedule, and track shipments for select accounts
- Escalate delays in transit and any other issues that could impact service to sales representatives and/or customer contacts
- Instill general organization/order regarding load board management from tender to invoicing
- Work in sync with Account Growth Manager to ensure operational efficiency and customer service
What You'll Need
- Relevant supply chain, sales or customer service experience
- Logistics experience preferred, but not required
- Proven track record of managing accounts, building shipments, tracking shipments, and being a high performer
- Strong writing, organizational, and speaking skills
- Great organization skills
Bonus Points
- You have experience operating in 3PL, Transportation, or Tech
- You enjoy the good life: TransLoop offers Competitive compensation, Medical, dental, and vision coverage, Personal financial advisor, Wellness Days
About TransLoop
TransLoop is a modern digital freight network revolutionizing logistics for shippers and carriers of all sizes. The team pairs cutting-edge technology with white-glove service to deliver unparalleled transparency, industry-leading reliability, constant innovation, and real-time collaboration with every shipment.
Company Information
TransLoop is an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, TransLoop participates in the E-Verify program in all locations.