Operations Specialist
Flexcar is reimagining car ownership through a flexible, month-to-month lease model that includes insurance and maintenance. By combining operational expertise with technology, data, and AI, we provide members with a more affordable and convenient alternative to traditional vehicle ownership. We are committed to investing in your long-term growth and professional development. As a key member of our Operations Team, you play an essential role in ensuring quality, safety, and exceptional customer experience.
About the role
The Operations Specialist works closely with frontline teams to ensure vehicles meet Flexcar quality standards and are customer-ready. This role primarily operates outdoors at a market location and requires strong attention to detail, technology usage, and operational coordination. This is a non-exempt position and is eligible for overtime compensation under California law, including:
- Overtime for hours worked over 8 in a workday
- Double time for hours worked over 12 in a workday
- Overtime premiums for qualifying seventh consecutive workdays
Responsibilities
- Clean and detail a high volume of vehicles to meet company standards
- Assess vehicle quality and document damage using company technology
- Complete readiness, return, and infleet inspections
- Take high-quality vehicle photos for website display
- Conduct daily inventory scans and assist with reconciliation
- Organize and manage vehicle inventory and parking areas
- Communicate with team members using company-issued smart devices
- Assist with customer vehicle deliveries as needed
- Maintain Flexcar facilities and property
- Manage assigned projects and tasks as business needs dictate
- Safeguard vehicles, company property, and customer information
- Comply with Cal/OSHA safety requirements and environmental standards
- Accurately complete timekeeping records
Requirements
- At least 18 years of age
- Valid driver’s license with acceptable driving record
- Ability to lift and carry tools and materials up to 50 pounds
- Willingness to work outdoors in varying weather conditions
- Flexibility to work days, evenings, weekends, and holidays as business needs require
- Strong time management and multitasking skills
- Comfort using smartphone and technology platforms
- Strong verbal and written communication skills
- Ability to work effectively in a fast-paced, team environment
Physical Requirements
- Frequent standing, walking, bending, and lifting
- Outdoor work exposure to varying temperatures and weather conditions
- Use of cleaning chemicals and automotive-related materials
Pay
The hourly pay range for this position in California is $27.00 – $29.50 per hour. This range represents the reasonably expected pay range for this role within California. Actual compensation will be determined based on experience, skills and competencies, geographic location, and internal equity considerations. This position is paid on an hourly basis and is eligible for overtime in accordance with California wage and hour laws.
Benefits
- Accrual of up to 80 hours of PTO in the first year (increasing with tenure)
- Paid Sick Leave in accordance with California and applicable local law
- Company-paid holidays
- 401(k) with company match (Day One eligibility)
- Medical, dental, and vision coverage (Day One eligibility)
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Life and disability insurance
- Weekly pay
- Uniforms provided
- Employee referral bonus
- Employee discount on Flexcar services
Flexcar complies with all applicable federal, state, and local employment laws, including but not limited to California minimum wage and overtime laws, San Jose Minimum Wage Ordinance, Richmond Minimum Wage Ordinance, California Healthy Workplaces, Healthy Families Act, and applicable local paid sick leave ordinances. Where local laws provide greater employee protections or benefits than state or federal law, Flexcar will comply with the more protective standards.