Operations Specialist

Location: Onsite, Charlotte, NC

Compensation: $22.50/hr + Full Benefit Package

About the role

The Operations Specialist is a key employee at Flexcar who will work closely with teams from each frontline department to ensure the best products and experiences for our customers. You will primarily be stationed outdoors in one of our market locations while performing daily tasks.

Responsibilities

• Clean and detail a high volume of cars inside and out to meet Flexcar standards
• Assess vehicle quality and damage by using our technology
• Communicate with other Flexcar team members using a smart device
• Complete readiness and return checklists accurately and quickly
• Complete infleet inspections and the vehicle optioning process
• Use our technology to take consistent high-quality images for our website
• Conduct accurate, daily complete inventory scans, and assist with reconciliation process
• Work on various special projects—managing their moving parts, timelines, and stakeholders—as dictated by unique business needs in an emerging market
• Properly manage vehicle inventory, including organizing a parking lot and correctly labeling cars
• Address issues with vehicles to return them to customers as quickly as possible
• Maintain all Flexcar facilities and property to company standards
• Assist the order delivery team to deliver customer cars for orders, as needed
• Complete other assigned tasks from team leads and managers as directed

What you’ll love about this role

• Being a core member of the Operations Team—our customer safety depends on you!
• Being part of an automotive company that recognizes talent—where you can make a difference
• We are growing quickly—which means your career can grow quickly with us too!

Requirements

• Being an effective multitasker with strong time management skills
• Tech savviness—you'll be using a company-provided smartphone throughout your day to manage tasks
• Ability to work in a customer-centric environment
• Excellent verbal and written communication skills
• Operating as a team player in a fast-paced environment
• Flexibility to work days, evenings, weekends, and/or holidays
• Willingness to work outdoors (weather and other conditions vary)
• Ability to carry tools and marketing materials (up to 50 lbs.)
• Valid driver’s license and an acceptable driving record (per company standards)
• At least 18 years old

Benefits

• Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years
• Multiple company-paid holidays and 40 hours of sick time
• 401(k) with company match from day one of hire
• Excellent, low-cost healthcare coverage including medical, dental, and vision (eligibility day one)
• Discounted employee rate on Flexcar products and no annual membership fee
• Weekly pay
• Uniforms and other amazing perks