Operations Specialist

About the role

F&F Inc. is seeking an Operations Specialist for hands-on work centered on workflow control and the day-to-day demands of target-market research, market analysis, market-entry strategy, business consulting, and client decision support. The role focuses on operations-specialized execution within market entry research, with decisions grounded in current records rather than memory or guesswork.

Success in this role is measured by improving workflow reliability and surfacing repeated failure points before they impact customers, partners, or teammates.

Responsibilities

• Review the Operations Specialist workflow by helping the team document process issues that repeatedly slow execution.
• Maintain the Operations Specialist workflow by keeping recurring work organized by owner and status.
• Track the Operations Specialist workflow by checking incoming requests for completeness.
• Own the Operations Specialist workflow by routing work to the correct next step.
• Coordinate the Operations Specialist workflow by tracking unresolved exceptions through closure.

Working Strengths

• Use Target Market Analysis and Operational Reporting confidently in operations-specialized execution.
• Apply Operations Coordination without losing track of exceptions, owners, or deadlines.
• Document Administrative Support decisions clearly so teammates can follow the reasoning.
• Use sound judgment around Issue Escalation, especially when escalation is required instead of assumption.

Employment Overview

Full-time, associate-level position. 100% remote within the United States.

Pay

Base salary: $42,000–$60,000 per year.