Operations Specialist

About Us

We’re your local community bank—and have been since 1875—that is committed to providing excellent customer service and giving back to our communities. We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard. Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization. We’ve been named one of the best places to work in Maine and offer robust benefits focused on your holistic well-being.

About the Role

If you’re looking to leverage your current or former teller experience or cash-handling experience, this Operations Specialist role may be the perfect fit. We seek an individual eager to lead our teller line and ensure smooth banking operations.

Responsibilities

• Ensure all operations tasks are completed and the banking center is compliant.
• Provide friendly, accurate financial transactions to customers.
• Receive deposits, cash checks, issue withdrawals, and record deposits.
• Lead and assist a team of tellers with their operational duties.
• Take responsibility for managing the vault.
• Serve as the face of the bank by assisting customers and building strong relationships.
• Contribute to retail banking center goals and make a meaningful impact in your community.

Qualifications

We welcome candidates with teller or cash-handling experience, impeccable attention to detail, and a passion for excellent customer service. If you thrive in a structured environment and are eager to grow with a company that promotes from within, this role is for you.

Pay

The prospective pay range for this position is $18.00–$23.40 per hour. Actual starting salary will be determined based on the applicant’s experience, skills, education, certifications, and other relevant business conditions.

Benefits

• Robust medical, dental, and vision insurance packages.
• Generous time off, including paid federal holidays and a paid birthday day off.
• 401(k) retirement savings plan.
• Tuition reimbursement, professional development, and career growth opportunities.
• Employee assistance program.
• Comprehensive wellness program.

Core Values

• Honesty and Integrity above all else.
• Trust built on fairness.
• Service that creates remarkable experiences.
• Responsibility to use our resources for the greater good.
• Excellence through hard work and lifelong learning.
• Diversity realized through inclusion and respect.