Operations Site Lead

About the role

The Operations Site Lead assists in overseeing operations, acts as a liaison between Transdev Management and employees, and ensures efficient delivery of client missions.

Responsibilities

• Operate and maintain Transdev’s high standard of safety
• Communicate with management, clients, engineers, and the public
• Record and communicate delays in service, handle accidents or breakdowns appropriately, and investigate and complete accident reports
• Monitor and document employee absence and tardiness
• Conduct pre-brief and debrief meetings, and communicate with the team
• Coordinate, monitor, and supervise subordinates, and report operational/personnel problems to management
• Ensure compliance with process standards and participate in continuous improvement initiatives
• Maintain confidentiality of all information
• Ensure timely shift start and efficient vehicle deployment
• Cover day-to-day operational needs in case of call outs or staff shortages
• Maintain Transdev managed fleet of vehicles by managing day-to-day maintenance, procurement of supplies, and vendor relationships
• Perform other duties as required

Requirements

• Proficiency with touchscreen smartphones and computers
• Ability to read, understand, and interpret system operating rules, regulations, policies, phases, and routes
• Good written and oral communication skills
• Strong attention to detail and organizational skills
• Experience with performance metrics and process improvement
• Experience leading teams to a successful conclusion
• Ability to work flexible shifts, including early mornings, evenings, weekends, and holidays
• Punctuality, reliability, and teamwork skills
• Ability to type at least 40 adjusted wpm

Qualifications

• Associates degree (or equivalent job experience)
• One year of Autonomous Vehicle Operations experience
• Experience with program management tools and Google Workspace
• Experience in vendor relationship management
• Experience leading teams to a successful conclusion

Skills and Abilities

• Proficiency with using a touchscreen smartphone
• Ability to use a computer to generate reports and schedules
• Good written and oral communication skills
• Strong attention to detail and organizational skills
• Experience with performance metrics and process improvement
• Experience leading teams to a successful conclusion
• Ability to communicate effectively to a large group of people
• Proven track record of meeting or exceeding department performance goals
• Demonstrated problem-solving skills and analytical skills
• Ability to work for different managers
• Eager, self-starter, and demonstrates good judgment in fast-paced, high-stress environments
• Punctual, reliable, and team player

Benefits

• Vacation: minimum of one (1) week
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental, and vision, life insurance, short-term disability, voluntary long-term disability