Operations Services Supervisor (Teller Manager)

Overview

Are you a people person? Be a First Citizens person. Join our branch team and make a difference. As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates.

Responsibilities

• Processes teller transactions and other customer service requests.
• Facilitates customer awareness and education of bank capabilities, tools and resources.
• Identifies and refers sales opportunities to the appropriate bank partner.
• Supports the sales efforts of a branch team.

Qualifications

• Average 1 years of experience in Financial services, customer service, bank operations, or branch operations management.
• Bachelor's Degree preferred, but not required.
• High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or branch operations management.
• Preferred Area of Experience: Management or supervisory experience.
• Preferred Skills: Financial literacy, Knowledge of retail banking products and services, Operations Management.

Benefits

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.