Operations Resource

About the role

The goal of this position is to work closely with the portfolio president to support and accelerate the results of its home health, hospice, and home care business line in California. This will be accomplished in three primary areas: new acquisition support on an ongoing and flexible basis; operational support to achieve improvement and census growth through sharing of best practices at the agency level; and leadership development with new acquisitions, agency start-ups, and/or developing and struggling agencies. This role will report directly to Cornerstone Healthcare Portfolio President, Robert Weger.

Responsibilities

• Acquisition support – In concert with cluster leaders and executive directors, assist in the successful transition of new acquisitions and agency start-ups in meeting financial, clinical, cultural, and community results.
• Operational support – In close partnership with the portfolio president, cluster partners, and agency leadership, support new or struggling agencies to improve business development, operational performance and census growth through: sharing of best practices for business development and supporting agency census; supporting and advising on issues unique to the growing of small, start-up type operations; advising on marketing and branding initiatives to include online strategy and presence; and direct training and support to local teams.
• Leadership support and development – In connection with supporting acquisitions and business development and operational support, assist local leadership in finding and developing talent. This could include the search and recruitment of potential CITs, EDs, clinical leaders, business development personnel and other key roles affiliated with market development, and building the leadership team for new acquisitions, start-ups and struggling agencies.

Requirements

• Regular attendance on portfolio/market leader calls (at least monthly)
• Participation in market/cluster meetings for current supported agencies
• Regular progress reporting on supported agencies to portfolio president and executive directors
• Collation and creation of business development best practices for new and developing agencies