Operations Manager

to lead daily ramp, fueling, and ground-handling operations at an FBO, delivering safe, efficient, and premium service for private and business aviation clients. Key Responsibilities Manage frontline teams and oversee ramp, fueling, and ground-handling activities to ensure smooth operations.Ensure strict adherence to safety, security, and aviation regulatory compliance.Drive on-time performance and uphold an exceptional customer experience.Track and analyze KPIs to improve service quality and operational efficiency.Optimize workflows, coordinate resources, and support effective communication with flight crews and customers.Support training, participate in audits, and lead continuous improvement initiatives. Qualifications & Skills Strong operational leadership and people management capabilities.In-depth knowledge of safety, security, and compliance requirements in ground operations.Ability to manage multiple operational priorities while maintaining high service standards.Proficiency in KPI monitoring and process improvement.Excellent customer-facing and stakeholder coordination skills.