Operations Research Analyst

About the role

The Operations Research Analyst supports the design of optimal fulfillment solutions and serves as the subject matter expert on configuring and controlling them to operate at peak efficiency. They collaborate with operators, Implementation & Integration teams, and counterparts in Tech to gather on-the-ground learnings and advise on improving standard operating procedures.

Responsibilities

• Support the development of ADUSA e-commerce fulfillment strategy and execution
• Collaborate with the Optimization team to design and improve optimal fulfillment models
• Work with counterparts in Tech to aid their IT integration and systems design
• Provide subject matter expertise in improving tactical fulfillment processes
• Identify and shape improvement opportunities with other areas of ADUSA
• Contribute to a culture that promotes partnership behaviors and collaboration

Requirements

• Bachelor's degree in Operations Management, Continuous Improvement, or related fields
• Understanding of dynamic handling characteristics, constraints, and risks of material handling systems
• Familiarity with SQL and/or other data analysis approaches
• Familiarity with programming languages (Java, Python, etc.)
• Familiarity with simulation and modeling software
• Technical knowledge of fulfillment tools and systems (OMS, WMS, Picking apps, inventory systems, etc.)
• Knowledge of data querying, mining, and dashboarding (SQL knowledge preferred)
• Knowledge of food safety and workplace safety best practices
• Breaks down objectives into appropriate initiatives and actions
• Learns quickly when facing new situations
• Provides timely and helpful information to others across the organization
• Understands the meaning and implications of key financial indicators
• Delivers messages in a clear, compelling, and concise manner
• Transforms complex data into actionable insights to inform strategic decision-making
• Employs systems orientation and understanding of IT systems and applications
• Evaluates and recommends changes in methods or procedures

Qualifications

• 3+ years of experience in a directly related field
• Successful demonstration of key abilities and knowledge as presented above
• Participation in projects implementing/delivering automated fulfillment solutions or close knowledge of operating said solutions