Operations Reporting Analyst

Position Summary

The Senior Analyst provides deeper analytical support for labor optimization and operational performance. This role leads complex analysis, forecasting, scenario modeling, and labor framework development while serving as a thought partner to cross-functional leaders.

Core Responsibilities

• Lead advanced analysis related to labor efficiency, overtime, staffing, scheduling adherence, productivity, and operational performance.
• Develop and refine labor models, forecasting tools, and scenario analyses that support strategic decision-making.
• Translate trends and variances into business implications, action plans, and recommendations.
• Serve as a subject matter resource for metrics, business logic, and analytical methods within the function.
• Coach less-experienced analysts on reporting design, quality checks, and business storytelling.

Qualifications

• Bachelor’s degree required; advanced coursework or experience in analytics, finance, economics, or operations is preferred.
• 4–7 years of progressive experience in analytics, labor analysis, workforce planning, finance, or operational strategy.
• Strong SQL, Power BI, and Excel capabilities preferred.
• Experience building forecasting tools, analytical frameworks, or business cases.
• Ability to present insights and recommendations to leadership audiences.

Success Measures

• Quality and usefulness of analytical recommendations.
• Improvement in forecasting, modeling, and insight generation.
• Successful support of strategic initiatives and decision-making.
• Mentorship and informal leadership within the analyst team.