Operations Reliability Engineer
About the role
The Last Mile team helps get customer packages from delivery stations to a customer's doorstep. This is a unique opportunity to own reliability programs and mechanisms that advance the intelligence of our last mile business.
Responsibilities
Lead Root Cause Analysis (RCA) for high-impact and recurring failures, driving deep-dive investigations to identify true root causes and ensure effective, lasting corrective actions.
Develop, maintain, and continuously improve Failure Modes and Effects Analysis (FMEA) to proactively identify risks, prioritize mitigation, and prevent future failures.
Analyze equipment and operational data to identify trends, systemic issues, and performance gaps, translating findings into actionable reliability improvements.
Partner with internal customers and internal/external stakeholders to ensure reliability improvements are executed on time and deliver lasting results.
Design and enhance the tools, dashboards, and methodologies that enable the organization to learn from failures and prevent them at scale.
Create and maintain BI dashboards, and data visualizations to ensure transparency, predictability, and data-driven prioritization with all stakeholders.
Translate complex data sets into clear, compelling narratives and recommendations for stakeholders at all levels, supporting business reviews and program prioritization.
Qualifications
Bachelor's degree in industrial or manufacturing engineering
3+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience
Experience in material handling equipment (MHE) or automation environments, or experience in reliability/maintenance environments
Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level
Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages
Experience using data analysis to drive business decisions
Preferred Qualifications
Knowledge of performance metrics such as OEE (Overall Equipment Effectiveness), downtime, throughput, or quality
Experience with Six Sigma, lean manufacturing
Master's degree or above in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business
Experience in identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes
Benefits
Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.