Operations Project Manager

Essential Duties

• Strategic Project Management
  • Manage and coordinate operational projects and institutional initiatives on behalf of the COO
  • Develop project plans, timelines, milestones, and accountability structures to ensure successful execution
  • Monitor project progress and proactively identify risks, barriers, and opportunities for improvement
  • Track action items and deliverables across operational leadership teams to ensure timely follow-through
  • Support the advancement and reporting of Vision 2028 strategic priorities
• Cross-Functional Leadership & Collaboration
  • Facilitate communication and collaboration across operational departments including facilities, safety, dining, housing, transportation, hospitality, technology, President’s Office and other institutional support areas
  • Create and lead cross-functional working groups and project teams to support operational initiatives
  • Serve as a liaison between the COO and operational leaders to ensure alignment, transparency, and accountability
  • Cook operational meetings, agendas, updates, and follow-up communications
• Reporting & Communication
  • Prepare executive summaries, reports, presentations, dashboards, and project updates for leadership, committees, and the Board of Trustees
  • Support institutional communication efforts related to operational initiatives and strategic priorities
  • Aid in tracking and communicating progress on capital projects and operational improvements
  • Maintain organized project documentation and reporting systems

Qualifications

• Bachelor's degree in Business Administration, Organizational Leadership, Project Management, or a related field preferred; equivalent work experience may be substituted for education
• Minimum of 5 years of progressively responsible experience in project management, operations, administration, strategic planning, or related areas
• Advanced proficiency with Google Workspace (Docs, Sheets, Slides, Gmail, Calendar)
• Experience with project management platforms such as Asana, Monday.com, Smartsheet, or Trello
• Proficiency with collaboration tools including Microsoft Teams, Slack, and Zoom
• Experience with reporting and analytics platforms such as Tableau and Power BI
• Advanced technology skills, including proficiency with spreadsheets, databases, presentation software, project management systems, calendaring, email, and collaboration tools
• Familiarity with document management systems and online collaboration environments
• Demonstrated business and operational management skills, including strategic thinking, independent judgment, organizational effectiveness, and proactive project leadership
• Proven ability to manage multiple complex projects and priorities simultaneously while maintaining accountability, attention to detail, and timely follow-through
• Strong analytical and communication skills with the ability to organize, synthesize, and present information to operational leaders, executive leaders, committees, and boards
• Demonstrated professionalism, discretion, and maturity in handling sensitive and confidential information
• Ability to influence, collaborate, and build partnerships across departments and teams without direct supervisory authority
• Ability to facilitate meetings, coordinate cross-functional teams, monitor strategic initiatives, and maintain organized systems for tracking and reporting progress
• Ability to thrive in a fast-paced, evolving environment with competing priorities while maintaining professionalism and a solutions-oriented approach
• Excellent written communication skills, including the ability to create, edit, proofread, and deliver polished professional communications
• Demonstrated respect for cultural, ethnic, spiritual, and linguistic diversity, as well as differing backgrounds, experiences, and perspectives