Operations Program Manager-Town Clock Center

Duties And Responsibilities

1. Work with program developers to operationalize and define logistics of programming for Certified Nurses Aide, Allied and other Continuing Education programming.
2. Cooking and managing logistics for defined Open Enrollment programs including classroom set up, room assignments, catering, technology support, and training supply orders.
3. Aid program developers with marketing and inside sales to fill class seats and boost enrollments.
4. Create organizational communication tools to communicate with presenters and participants before and after programming.
5. Secure room arrangements and data enter class information into Lumens Software.
6. Assist with room set up and ordering food for classes as needed.
7. Develop class packet which includes, roster, evaluations, syllabi, instructor binders and student materials for programs.
8. Assist with the development of instructor and student materials.
9. Meet and greet customers and presenters the day of the class as needed.
10. Complete class wrap up that includes instructor pay processing, class evaluation summaries, updating program developers of expenses, submission of grades, etc.
11. Provide general operational support to the Town Clock Center Business and Community Solutions team.
12. Participate in college committees, BCS divisional meetings, and other college volunteer activities.
13. Inventor control and ordering program supplies and textbooks.
14. Participate in weekly and monthly planning meetings with staff to discuss relevant logistical matters.
15. Attend Division meetings and strategic planning events.

Essential Functions

• Strong interpersonal skills; personal flexibility and creativity.
• Demonstrated management and/or community organizing experience.
• Excellent public relations skills.
• Knowledge of and experience working with computers preferred.
• Three years of coordination and/or education experience required.

Qualifications

• Education and Experience Requirements: Bachelor’s degree preferred. Health related work experience preferred. Candidate should possess excellent communication skills, ability to handle multiple assignments, enjoy working in a fast paced environment, excellent public relations skills and an outgoing, enthusiastic, and positive personality. Must be proficient in Microsoft Word, Excel and Power Point and comfortable with electronic communication. Excellent organization, detail, and customer service skills are essential. Must possess the ability and willingness to work cooperatively with other internal and external partners to create a positive, successful programming district wide.
• Certifications and Licenses: Must possess valid driver’s license.