Operations Program Manager

About the role

Works in direct conjunction with the Program Office to provide and apply the technical expertise required to maximize the benefit available to the organization by the use of sound and accepted principles of production and materials control. Plan, direct, or coordinate the operations with relation to material procurement planning, resource planning, and earned value. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Coordinate all cost and schedule activity related to system hardware production on behalf of the Program Office. Coordinate and expedite the flow of work and materials within or between departments of TCOM according to production schedule. Confer with department supervisors to determine progress of work and completion dates; price and estimate costs for proposal efforts, earned value inputs for all assigned programs; compile reports on progress of work, and devise solutions to production‑related program problems. Coordinate and lead lower‑classified personnel. Demonstrate highest levels of proficiency and familiarity with planning, cost movement and material control procedures.

Responsibilities

• Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources (proposals, drawings, specifications, manpower plans, schedules, invoices, flow charts) from departments such as Manufacturing, Engineering, Accounting, Programs, Marketing, Logistics, Quality Assurance, and/or Contracts.
• Communicating with Supervisors, Peers, or Subordinates — Providing information via telephone, written form, e‑mail, or in person; conducting or attending staff, planning, production and program meetings and relaying updated relevant information.
• Prepare and present to management plans and procedures ready for implementation that comply with contractual requirements while minimizing risks, cost and inventory investment.
• Prepare and conduct technical presentations for customers and other agencies on the application and use of systems, techniques and procedures in production and materials control.
• Direct and coordinate financial activities; oversee execution of organizational or program policies.
• Interacting With Computers — Using computers and computer systems (hardware/software) to program, write software, set up functions, enter data, or process information (including email, MS Office, ERP systems).
• Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish work; forecasting volume and timing of resources required to meet firm and anticipated customer orders (manpower capacities, volume of input/output, data, documents, etc.); determining time‑phased requirements based on product structure, build sequence and lead time; prioritizing and expediting materials, documents, information and instructions to support schedule requirements; developing budgets, monitoring costs spent, reporting regularly cost and schedule status; identifying, troubleshooting and tracking earned value status on assigned programs.
• Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events; reviewing proposals and contracts to determine schedule‑related data requirements; developing methods and procedures to satisfy these requirements; performing follow‑up, checking status of, and expediting information needed to complete assigned tasks.
• Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment to detect or assess problems; analyzing and resolving work problems or assisting workers or other functional groups in solving work problems and issues.

Requirements

• Education: Bachelor’s degree in Business, Supply Chain Management, or equivalent amount of education and experience.
• Experience: Minimum of five years of Program Operations related experience.

Benefits

• Health and disability insurance
• 401(k) match
• Flexible spending accounts/HSAs
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Parental leave
• Paid time off (PTO)
• Company‑