Operations Program Manager

Job Summary

The Operations Program Manager works alongside the NPI Manager in Operations, partnering with Product, Engineering, and our ODMs to keep the operations workstreams aligned with the development schedule across cameras, accessories, and other connected devices - from concept through mass production, launch, and end of life.

Job Responsibilities

• NPI Phase-Gate Execution: Drive the Operations deliverables through each phase of the NPI playbook: early input to the business case, line and test-station definition, BOM baselines, build POs, and risk-build decision records.
• Build Management (EVT / DVT / PVT / MP): Coordinate the EVT, DVT, and PVT builds at the ODM: place build POs, confirm material readiness, land test plans and draft work instructions, and verify IQC/OQC critical tests are identified before each build starts.
• Launch & Ramp Readiness: Run the on-site MP-readiness review and the launch-readiness review cadence; manage ramp recovery against the daily ramp plan; drive to ramp-to-plan with no golden-sample waivers and no air freight; lead the post-MP retrospective.
• Schedule & Milestone Management: Own the operations program schedule; track milestones and program spend to budget; surface delays early with a recovery plan rather than absorbing them.
• Production Cadences: Run the weekly ODM production review (ramp recovery, material readiness, test-station performance) and provide Operations program inputs to the monthly S&OP.
• Risk Management: Identify supply, test-coverage, and schedule risks throughout development; flag them early with the facts attached and track mitigation to closure.
• Cross-Functional Coordination: Facilitate communication across engineering, product, sourcing, quality, demand planning, finance, and marketing so product specifications, build plans, and launch goals stay aligned.
• Metrics & Reporting: Report program status, gate readiness, first-pass yield, and ramp attainment using established tools and dashboards; own hitting the program's schedule and readiness metrics.

Job Requirements

• Program Management: 4+ years managing consumer electronics operations programs.
• NPI Fluency: Command of the consumer electronics build sequence - EVT, DVT, PVT, MP - including build planning, FAI, first-pass yield, and IQC/OQC/ORT concepts.
• ODM Experience: Experience running builds or programs through Asia-based ODM.
• Change Control & Compliance: Familiarity with ECO/PCN change processes and with regulatory compliance and industry standards for consumer electronics.
• Educational Background: Bachelor's degree in operations management, engineering, supply chain, or a related field (Master's or MBA a plus).

Essential Job Function

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.