OPERATIONS & PROGRAM COORDINATOR | PART-TIME | HYBRID
YM360 - Youth Ministry 360, Inc. · Indianapolis, IN · 2 wk ago
OTHR$20/hrPart-time
About the role
The Operations & Program Coordinator keeps the operational backbone of Arise running smoothly. This is a behind-the-scenes role for someone who loves bringing order, follow-through, and excellence to the details that make a mission run. It reports directly to the Executive Director.
Responsibilities
- Maintain accurate and up-to-date eligible-student lists for each partnering school
- Ensure registration and parent-permission forms are completed, collected, and properly stored
- Send eligibility lists to schools on program mornings (time-sensitive)
- Oversee and manage online attendance systems for host locations using a CRM
- Submit attendance reporting to schools on program afternoons (time-sensitive)
- Troubleshoot tracking and data issues as they arise
- Process and track volunteer background checks
- Maintain documentation and records aligned with Arise’s compliance standards
- Ensure each host church has the forms, materials, and curriculum resources its program needs
- Manage user access and permissions in the CRM for host churches, leaders, and volunteers
- Serve as a reliable point of contact for host church operational needs
- Periodically attend programs in-person as a support to host churches and church partners
- Collect photos and session highlights from program locations and route them for marketing use
- Track attendance trends and manage data-collection points i.e. online surveys, interest forms, and other intake to surface insights that strengthen programs and storytelling
Requirements
- Detail-oriented and organized — you find satisfaction in accurate lists, meeting deadlines, and assuring systems run as planned.
- Tech-comfortable — experience with CRMs, spreadsheets, online tracking systems, and ability to learn new tools quickly.
- Confident phone communication — this role requires regular phone contact with schools, churches, vendors, and volunteers. You’re comfortable picking up the phone to resolve issues directly in a warm and professional manner. You are a problem solver who enjoys engaging with people to bring about a win-win resolution.
- Dependable and proactive — you follow through, get things done, anticipate needs, solve problems before they grow, and can confidently make decisions.
- Mission-aligned — Agreement with and ability to represent Arise’s Christian mission, values, and statement of faith to schools, churches, and families.
Qualifications
- Experience in nonprofit administration, church operations, school systems, or program coordination is a plus.
Benefits
- Flexible schedule with the expectation of availability during program days for time-sensitive morning (eligibility) and afternoon (attendance) tasks, recurring staff meetings, and occasional program observations.
- Hybrid work arrangement, with the option to work from home or at any CoHatch location.
- Unlimited co-working membership included.
Pay
$20 per hour (W-2 employee).
Schedule
Flexible, with the expectation of availability during program days for time-sensitive morning (eligibility) and afternoon (attendance) tasks, recurring staff meetings, and occasional program observations.
Location
Hybrid.
Application
Email your résumé and a cover letter about why the mission of Arise resonates with you to info@arisestudents.org. We’d love to hear from you.
13110 Harrell Pkwy, Ste 100 | Noblesville, IN 46060 | arisestudents.org