Operations Program Coordinator

About the Company

Stream Data Centers has been a trusted partner in providing world-class data center solutions since 1999, with a focus on sustainable, secure, and reliable infrastructure. The company empowers businesses to scale their digital operations while prioritizing environmental and social responsibility. Stream has acquired, developed, and managed over 27 data center projects nationally, serving Fortune 100 customers. The company specializes in wholesale colocation capacity, build-to-suit facilities, site selection, and energy procurement with a focus on low-cost renewable energy options.

About the Role

The Operations Program Coordinator will oversee business functions supporting a multi-building data center campus. This role requires a broad understanding of vendor and supplier management, operational budgets, compliance programs, and business improvement processes. The position reports to the Director of Site Operations and assists Critical Facilities Managers to minimize delays in maintenance, repair activities, work order processing, and spare parts management. The role also involves basic project management to align teams with corporate strategies.

Responsibilities

• Assist in planning and overseeing administration of OpEx and CapEx budgets in coordination with Finance and Operations teams, ensuring accuracy and alignment with operational requirements.
• Support and collaborate with Finance and Procurement regarding new vendor submissions, RFPs, PRs/POs, service agreements, COI verification, invoice validation, smart hands, and utility charges.
• Support the Director of Site Operations and Critical Facilities Managers with administration of all compliance and regulatory programs.
• Advise on the implementation of business and operational standards to ensure compliance with SDC policies, procedures, and performance criteria.
• Collaborate with site teams, Finance, Procurement, and vendors to manage spare parts and consumables inventory.
• Support onboarding programs and assist in training new and existing staff.
• Develop cross-functional relationships to enhance operations and support internal and external audits.
• Develop reports utilizing data and metrics for campus budgets, vendor management, and organizational health for local leadership teams.
• Support construction and project activities, including asset collection and documentation management.
• Collaborate with internal stakeholders on CMMS oversight, ensuring accurate tracking, reporting of KPIs for monthly reports, and software upgrades.
• Maintain local SharePoint pages, ensuring transparency and consistency with SDC national standards.
• Provide occasional operational support, including after-hours escalation and maintenance activities.
• Occasional travel for business-related needs.

Requirements

Minimum Qualifications

• 5+ years' experience in an industry that includes operations & maintenance.
• Familiarity with Standard Operating Procedures (SOPs), Method of Procedures (MOPs), and their application to work orders.
• Experience working with enterprise asset management and maintenance management software.
• Experience collaborating and influencing teams to execute coordinated plans and activities.
• Experience working in a highly collaborative, cross-functional environment.
• Proficient with computer systems including email, documents, spreadsheets, Microsoft Teams, and SharePoint.
• Familiarity with OpEx/CapEx budgeting process.

Preferred Qualifications

• PMP certification or similar.
• 3+ years' experience in a critical operations environment.
• Experience scheduling and planning maintenance for large-scale, complex systems in an operations environment.
• Six Sigma certification.

Benefits

• Health Care Plan (Medical, Dental & Vision).
• Retirement Plan (401k, IRA).
• Life Insurance (Basic, Voluntary & AD&D).
• Paid Time Off (Vacation, Sick & Public Holidays).
• Family Leave (Maternity, Paternity).
• Short Term & Long Term Disability.
• Training & Development.
• Wellness Resources.

Pay

The pay range for this role is between $90,000 - $105,000 (yearly). Individual compensation packages are based on factors such as skill set, experience, qualifications, location, and other job-related reasons. Stream Data Centers also offers an annual bonus, flexible time off (vacation), and a 401k.