Program Operations Coordinator

Full-time staff position with Student Access and Inclusion, Valley Scholars. FLSA Status: Non-Exempt, eligible for overtime. Pay Band 4; pay range $45,840–$49,500. Beginning review date: 09/19/2026.

About the Role

Valley Scholars and the Program Operations Coordinator work with students, in partnership with local public schools and the university, who are low-income, first-generation students by providing student centered support and programming focused on preparing for post-secondary college attendance. The Program Operations Coordinator provides overarching program fiscal management navigating multiple systems including grant funds, foundation and donor funds, and university funding. The Program Operations Coordinator will provide direct student support to program participants in 8th through 12th grade who attend local middle and high schools and want to continue with post-secondary education.

Duties and Responsibilities

• Budget Management: Knowledge of project planning and budget management principles to manage donor funds, university funds, and grants and increase revenue.
• Student Support: Implement knowledge of student learning theories, child development, financial aid, and best practices in support of program goals and objectives, increasing student retention and completion.
• Program Coordination: Coordinate complex and varied programs in support of student matriculation and career planning, student development, while involving varied contact such as faculty, businesses, and maintaining best practices. Assess how programs meet locality needs.
• Program Communication and Marketing: Develop program communication strategies for multiple stakeholder groups including students, donors, community partners, and participants. Increase marketing and social media presence to enhance public awareness and support, program image, and engagement.
• Policy and Data Analysis: Assist Program Director in identifying and analyzing new and existing state, federal, and university policy and procedures related to program implementation. Collect program evaluation data for analysis and interpretation, and compiling data to support program goals and objectives.

Qualifications

• Budget management experience.
• Experience in college access, student success, or advising initiatives.
• Previous work experience in higher education or experience working in the K-12 setting.
• Demonstrated experience in program development and delivery for under-served student populations, including first-generation, rural, and low-income students.
• Experience building partnerships with K–12 schools and community organizations.
• Valid driver's license.

Additional Posting Information

Employment is contingent upon the successful completion of a criminal background check. After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

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